TERMS & CONDITIONS

  1. Binding Agreement.

    These terms of use (“TOU”) constitute a legally binding agreement between you, an individual (hereinafter “You”) and Groomit LLC (“Groomit,” “we” or “us”), the company that owns and operates the website and/or application for use on a mobile telephone for the services outlined herein. By using the Groomit Website and/or (the “Website”) and its related services (collectively, the “Groomit Service”), whether You are using it as a pet owner (a “Pet Owner”), a groomer looking to provide services (a “Groomer”) , or just a browser (a “Browser”)(all of which are collectively referred to herein as “User”), You agree to be bound by these Terms of Use (”TOU”). We may modify these "TOU" from time to time, without notice to You, and any such changes and/or modifications shall be binding upon You effective as of the date of such change and/or , so You are advised to check this page periodically. You acknowledge that information You provide is accurate and complete and that We may terminate this Agreement in the event it is revealed the information You provided is inaccurate or incomplete.


  2. Eligibility.

    You must be eighteen (18) or over to register as a User or use the Web site or mobile application. Registration is void where prohibited. By registering and/or using the Web site, You represent and warrant that you are over the age of Eighteen (18), have the right, authority, and capacity to enter into and abide by these TOU and agree to be bound by the TOU. You are not eligible if you have been previously terminated as a User.


  3. Username.

    You will be, as part of the registration process, asked to select a unique user name and password to establish Your account. You are solely responsible for maintaining the security of the account. You are responsible for keeping your password confidential and for notifying use if your password has been compromised. You will notify us in the event that you become aware of unauthorized use of your account or any breach of our security. You are responsible for all of services requested under Your account. Groomit is not responsible or liable for any loss you may incur as a result of someone else using your password or account, with or without your knowledge. We may hold You responsible for any losses incurred as a result of your failure to maintain the security of Your account.


  4. Payment.

    You agree that your use may result in charges to you for the Groomit Service arranged through the Web site or mobile application. We will facilitate payment for the Groomit Service by serving as an agent for You, but You understand and agree that We are not proving the service. Charges against You are final and non-refundable unless otherwise agreed between the Pet Owner and/or Groomer. In the event you have a dispute with the Groomer we will seek to facilitate a resolution of any such dispute, but We shall not be responsible to You for a reimbursement of any money paid.


  5. Term and Termination.

    These TOU will remain in full force and effect as long as You are a User. They apply to anything You do through/on the Groomit Web site, this includes, but is not limited to, posting photos of you and your pet, requesting services, providing services, providing products, buying products, sharing your story, and any blogging or posting that You do through our Website respectively. We have the right to investigate any allegations that You have violated these TOU, and to take whatever action we think is necessary or appropriate to remedy such violations, including, without limitation, terminating your User status, pursuing legal action against You and reporting your conduct to the appropriate legal authorities. Subject to your compliance with these TOU, you have a non-exclusive, revocable and non-transferable right to access and use this website and/or mobile phone application consistent with these TOU. Your use of the content, information and related materials that are made available to you by Groomit pursuant to these TOU is subject to your compliance with these TOU. Your right to use the service is expressly subject to Your compliance with these TOU, which is revocable and non-transferrable, and may be terminated by us for any reason outlined in these TOU or any other reason that we determine in our sole reasonable discretion.


  6. Services Provided.

    The services provided by Groomit is the platform which enables Pet Owners and Groomers to interact and to enable Pet Owners to arrange for Groomers to come to the Pet Owner’s home or other agreed upon location for the provision of certain grooming services to the Pet Owner’s pet. (hereinafter “Services”) Unless agreed upon in writing, the Services are provided to the Pet Owner for noncommercial use and that the Pet Owner is not permitted to sell the services of the Groomer to any other parties. IT IS AGREED AND UNDERSTOOD GROOMIT DOES NOT PROVDE GROOMING SERVCIES BUT ACTS AS A PLATFORM FOR PET OWNERS AND GROOMERS TO INTERACT.


  7. Your Responsibilities.

    You may have the right to use our platform only in strict compliance with the following terms and conditions and your failure to comply may result in your termination as a User.

    1. You are not permitted to use the platform in any manner that could result in damage to our system, disable or overburden our network or interfere/interrupt any other user’s ability to use the platform.

    2. You may not attempt to gain access to our platform using any username other than the one obtained by You. You may not, and shall not assist others in accessing our platform for any purpose other than for the strict purposes intended.

    3. You may not seek to use our platform to promote any business, venture or other activity without first obtaining our prior written permission, which may be withheld for any reason and no reason.


  8. If You Are a Pet Owner.

    If you are a Pet Owner, You agree that:

    1. You and your pet will be at the designated location at the designated time ready for the Groomer to provide his/her services and your pet will be calm and ready for grooming.

    2. You will have prepared the designated location for the groomer, by ensuring that there are the following items ready for the use of the groomer:

      1. Clean Towel(s);
      2. Sink with hot and cold water;
      3. Space for the groomer to place a table, upon which he/she will groom the pet, free of debris and/or clutter;
      4. An electrical outlet and electricity, with sufficient capacity for a hair dryer;
      5. A waste receptacle for the groomer to dispose of the pet clippings when the work is completed; and
      6. Any other item reasonable and necessary for the groomer to perform the services requested by the Pet Owner.

    3. You will not solicit the groomer to provide you with services directly but only arrange for services through our platform.

    4. You will be responsible to pay for all of the services you have arranged unless you cancel before 6:00pm the day before confirmed service time. If you cancel after 6:00pm the day before confirmed service, you will get a refund of 50%.

    5. While we will always do what is safest for your pet, the removal of mats is a time consuming and sometimes dangerous process. If your pet is severely matted, we may be unable to save their coat without causing harm or discomfort. Therefore, customers who use our dematting service must give their consent to Groomit For Pets LLC to remove (shave down or spot shave) their pet's coat if necessary.
      By agreeing, you release Groomit for Pets LLC from any and all liability for any skin conditions that might be revealed by the removal of the matted coat. You must understand that such pre-existing conditions are not the responsibility of Groomit for Pets LLC. Revealed medical conditions may require veterinary care and you will assume financial responsibility of any such expense.

    6. Groomit is responsible for providing our customers with high-quality groomers. However it is possible that pets do not get along with certain groomers, If the groomer arrives at your location and the pet is seen as non-groomable you will be fully charged for the appointment due to the groomer’s loss of time in which they could have scheduled another appointment.

    7. Aggressive Pets

      Safety of the pet & groomer is our top priority however there is a chance of either getting harmed. Should your pet display aggressive behavior towards our groomers, we will make all attempts to finish grooming your pet to the best of our ability. However, you should take into consideration that grooming a pet with aggressive behavior may not have the same quality as a pet with better cooperation.

    8. Cancellation

      Eco package - You are subject to pay full for the appointment after a groomer is assigned. Gold and Silver Package - Customers have until 6 pm the day before the appointment to cancel or they will be refunded 50% of the appointment cost. Same day booking and cancellation will also be a 50% refund only after the groomer is assigned, while rescheduling would be a 75% refund.


      To learn more about cancellation policy click here or contact us to help@groomit.me


  9. If You Are a Groomer:

    If You are a Groomer, you agree that:

    1. You will be at the designated location at the designated time ready to provide the grooming services.

    2. You bring with you all equipment reasonable and necessary to perform the services to the Pet Owner, which such items include, but are not limited to:

      1. Hair Clipper;
      2. Scissors;
      3. Comb and brush;
      4. Shampoo
      5. Nail clipper;
      6. Sprayer attachment for sink;
      7. Hair Dryer and extension cord;
      8. Hair bows and/or bandana; and
      9. Any other item reasonable and necessary for the groomer to perform the services requested by the Pet Owner.

    3. You will not solicit the Pet Owner to services directly but only arrange for services through our platform.


  10. Ownership of Content.

    We own all proprietary rights in the Service and the Website, including, without limitation, all trademark rights in Groomit name and logo, all patent rights in the Service, and all copyright and other rights in the content that we display or post on the Website (“Content”). You may not copy, publish, transmit, distribute copies of, perform, display, or modify any Content except as is necessary to use the Service.


  11. Limitations on Use of the IDNID Service.

    We operate the Service solely as a platform that permits groomers and pet owners to interact. We do not provide any grooming services. We will investigate any illegal and/or unauthorized uses of the Service and we will take all legal action that we consider necessary or appropriate to ensure that such activity is stopped.


  12. Interaction and Disputes with Other Users; Release.

    Whether You are a Groomer or a Pet Owner, other than as specifically provided in these TOU, You are solely responsible for your communication and interaction with other Users. If there is a dispute between any Groomer and any Pet Owner, between any other Users, or between Groomer or Pet Owner and any third party, We are under no obligation to become involved, and You hereby release Groomit, its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, including death, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or the Service. In the event that we are forced to be involved in any such dispute, You agree that You shall be responsible for any and all legal fees and costs we incur as a result of our involvement. If You are a California resident, You waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor."


  13. Text Messaging.

    You agree that we may send you information by text message (SMS) and You shall be responsible for any and all fees, expenses and carrier charges that may be imposed upon you by your cellular telephone service provider.


  14. Indemnity.

    You will indemnify Groomit and its subsidiaries, affiliates, officers, agents, and other partners and employees (the “Groomit Parties”) and hold them harmless from any loss, liability, claim, demand, fees and expenses, including reasonable attorney's fees, made by any third party due to or arising out of your use of the IDNID Service, including, without limitation, any claim arising from your breach of any of these TOU and/or any breach of your representations and warranties set forth above.


  15. DISCLAIMER OF WARRANTIES.

    1. GROOMIT EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE OPERATION OR YOUR USE OF THE GROOMIT WEBSITE OR APP, INCLUDING, WITHOUT LIMITATION:

    2. THE SERVICE IS PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. GROOMIT EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE GROOMIT SERVICE WILL ALWAYS BE AVAILABLE OR THAT IT WILL OPERATE ERROR-FREE, AND EXPRESSLY DISCLAIMS ANY LIABILITY FOR (i)) ANY INTERRUPTIONS TO THE AVAILABILITY OF THE SERVICE, WHETHER SUCH INTERRUPTIONS ARE DUE TO INTERNET EVENTS BEYOND GROOMIT’S CONTROL, TO PROBLEMS WITH THE GROOMIT SERVERS, OR TO PROBLEMS WITH YOUR COMPUTER OR YOUR INTERNET CONNECTION, AND (ii) ANY VIRUSES OR OTHER HARMFUL COMPONENTS THAT MAY HARM YOUR COMPUTER AS A RESULT OF YOUR INTERACTION WITH THE GROOMIT SERVICE. Some jurisdictions do not allow the disclaimer of implied warranties, some of the foregoing disclaimers may not apply to You insofar as they relate to implied warranties.


  16. LIMITATIONS OF LIABILITY

    UNDER NO CIRCUMSTANCES SHALL GROOMIT BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF IDNID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE GROOMIT SERVICE, WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE GROOMIT SERVICE OR THE WEBSITE; ARISE FROM THE SERVICES PROVIDED BY A GROOMER OR ACTIONS BY A PET OWNER, INABILITY TO USE THE GROOMIT SERVICE OR THE WEBSITE; THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE GROOMIT SERVICE OR THE WEBSITE; ACTIONS TAKEN OR STATEMENTS MADE, BY A GROOMER OR PET OWNER OR BY ANY THIRD PARTY WHOM YOU MAY MEET OR WITH WHOM YOU MAY COMMUNICATE AS A RESULT OF USING THE GROOMIT SERVICE; OR BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE GROOMIT SERVICE OR THE WEBSITE OR ANY LINKS ON THE WEBSITE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, limitations of liability are not permitted, so some of the foregoing limitations may not apply to You.


  17. Governing Law, Jurisdiction, Time Limit on Claims.

    If you have any dispute with us, the

    dispute will be governed by the laws of the State of New York without regard to its conflict of law provisions. You hereby submit to personal jurisdiction by and venue in the state and federal courts of the State of New York, City of Yonkers. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Groomit Service or the TOU must be filed by You within one (1) year after such claim or cause of action arose or be forever barred.


  18. Arbitration.

    You agree that any dispute or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively “Disputes”)will be settled by binding arbitration between You and Groomit, except that each party retains the right to bring an action in small claims court and the righto seek injunction to prevent actual or threatened infringement, misappropriation or violation of a party’s intellectual property rights. You acknowledge and agree you are waiving your right to trial by jury. Any arbitration shall be in Yonkers, NY using the American Arbitration Association commercial arbitration rules using a single arbitrator to be selected by Groomit. The parties shall equally share the expenses associated with such Arbitration.


  19. Additional Terms.

    Our failure to exercise or enforce any right or provision of the TOU shall not constitute a waiver of such right or provision. If a court of competent jurisdiction holds any provision of the TOU invalid, the court should try to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOU will remain in full force and effect.

PRIVACY POLICY

Groomit for Pets LLC ("us", "we", or "our") operates the Groomit mobile application (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address ("Personal Information"). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.


Log Data

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics ("Log Data"). In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.


Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.


Do Not Track Disclosure

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.


Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service- related services and/or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.


Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.


Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.


Business Transaction

If Groomit for Pets LLC is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.


Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.


Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.


Changes To This Privacy Policy

This Privacy Policy is effective as of January 23, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Us

If you have any questions about this Privacy Policy, please contact us.

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