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Ratings

4.8

42.1K Reviews

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Reviews

See what our customers say about us!

4.8

42,128 Reviews

89.33%

5.01%

1.69%

1.14%

2.82%

Ashley (5 Appts.)

Clinton,MA | 18 Nov, 2025

cocoa

Aussiedoodle

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Always amazing. My dog has anxiety but looks forward to seeing Jenny each appointment.

Serviced by Jenny G

dog Groomer

Groomer

Hector R (3 Appts.)

Yonkers,NY | 17 Nov, 2025

Tango

Airedale Terrier

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Friendly, very committed to doing a great job. My dog look great. Im Very pleased.

Serviced by Carla T

Dog & Cat Groomer

Groomer

Sarah S (1 Appts.)

Philadelphia,PA | 17 Nov, 2025

Benny

Sheltie

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

The pups are happy and we all love their haircuts. Thank you, Christian!

Serviced by Christian W

Dog & Cat Groomer

Groomer

Carissa R (7 Appts.)

Austin,TX | 17 Nov, 2025

Huck

German Shepherd

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Noah is the best and our pups love him!

Serviced by Noah C

dog Groomer

Groomer

Sanina Z (4 Appts.)

Long island city,NY | 17 Nov, 2025

Riesling

West Highland White Terrier

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

3.0

She’s doing a great grooming job, but she added an unexpected $30 extra charge after the service without informing me beforehand. I don’t think this fee is reasonable, as other groomers on this platform have never charged extra for the same situation.

Serviced by Sonia A

Dog & Cat Groomer

Groomer

Cyle C (1 Appts.)

McKinney,TX | 17 Nov, 2025

Luna

Siberian Husky

Dog Pet Photo

Booking Experience

5.0

The website couldn't have been easier.

Groomer Rating

2.0

I booked the appointment because we came back from vacation and got a wet dog back from the boarders. Then, 35 minutes later, Tao gave me back a wet dog and argued with me about her needing a de-shed. That's not what it looks like when huskies shed....that's a normal Sunday breeze. After spending nearly $200 for a 35-minute wash, I got to spend an hour drying her properly so she wouldn't get skin problems or start smelling bad. Grooming a husky properly takes 2 hours, and if I needed to pay for a de-shed, he could have asked to add that.

Serviced by Taoufik Z

Dog & Cat Groomer

Groomer

Hector R (3 Appts.)

Yonkers,NY | 17 Nov, 2025

Tango

Airedale Terrier

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

1.0

Bad attitude

Serviced by Robert F

dog Groomer

Groomer

Hi Hector, Thanks for your message. We understand your concerns. The notes from your previous appointment show that Tango had shown signs of possible aggression and had been sent back by other groomers in the past. Because this information wasn’t added by the previous groomer, Robert chose to cancel the appointment without charging you any handling or cancellation fee at that time. Since all groomers on Groomit are independent contractors, we don’t assign or manage them directly. We’ve gone ahead and blocked Robert from your future requests so he won’t be assigned again. Thank you for understanding.

Harry N (11 Appts.)

Pomona,CA | 17 Nov, 2025

Coco

Pitbull

Dog Pet Photo

Booking Experience

5.0

Easy and fast

Groomer Rating

5.0

Great service

Serviced by Thoai N

Dog & Cat Groomer

Groomer

April D (2 Appts.)

St Davids,PA | 17 Nov, 2025

Shippo

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Great job. Checked with me before doing the shave. She is going to be a happy cat!

Serviced by Christian W

Dog & Cat Groomer

Groomer

Chau P (1 Appts.)

Arlington,VA | 17 Nov, 2025

Mochi

Bernedoodle

Dog Pet Photo

Booking Experience

5.0

Easy booking. Especially the availability for same day appointment.

Groomer Rating

3.0

The groomer shown up 80 min late. I had to cancel multiple meetings due to this. I did appreciate that previous appointment was rescheduled due to the need of disinfect the car due to flea. The groom was way too short for teddy bear cut. I specially asked for it to not be too short. I wish it was checked with me the length of the cut, and what kind of shampoo to be used. Some of the spot (ear was uneven cut). The shampoo was very smelly, and my puppy kept itching herself.

Serviced by Charlie D

dog Groomer

Groomer

Hi Chau, Thank you for taking the time to share such detailed feedback. We’re very sorry to hear about the delay and that Mochi’s grooming did not reflect the style and product preferences you clearly communicated. We understand how frustrating that must have been, especially with the impact on your schedule. While our groomers are independent contractors, we always expect clear consultation throughout the appointment, including confirming haircut length and ensuring comfort with the products being used. Your experience shows that this standard was not fully met. Please reach out to us at help@groomit.me or raise a ticket through the app so we can review this further and work toward making things right for you and Mochi. — The Groomit Team