The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Juliette D ( Bronx,NY )

Last Booked 30 Aug, 2026 (1 Appts)

Short Hair

Zoe

Booking Experience

5.0

She’s was overall amazing

Groomer Rating

5.0

Serviced by Sonia A

Dog & Cat Groomer

Michelle M ( bronx,NY )

Last Booked 06 Jul, 2026 (1 Appts)

Short Hair

gris!

Booking Experience

4.0

Groomer Rating

5.0

she did an amazing job, very professional fast and careful with our cat. even tho he is a nervous cat.

Serviced by Sonia A

Dog & Cat Groomer

Terence C ( New York,NY )

Last Booked 29 Mar, 2026 (3 Appts)

Shih Tzu

Casper

Booking Experience

5.0

Groomer Rating

5.0

Sonia was great with my Casper.

Serviced by Sonia A

Dog & Cat Groomer

Carolina A ( Bronx ,NY )

Last Booked 17 Mar, 2026 (5 Appts)

Chihuahua

Prince

Booking Experience

5.0

Groomer Rating

5.0

She was sooo good with Prince. He’s an older dog and more fussy. She was super patient.

Serviced by Sonia A

Dog & Cat Groomer

Michael B ( New York,NY )

Last Booked 12 Feb, 2026 (4 Appts)

Long Hair

Carolina

Booking Experience

5.0

Groomer Rating

5.0

Sonia was incredible! She was so kind and gentle with our cat, and very thorough. She even came back the next day to give her a bath, since the cat peed herself during the first appointment. Thank you so much for all your effort and care, Sonia!

Serviced by Sonia A

Dog & Cat Groomer

Christina ( New York,NY )

Last Booked 07 Feb, 2026 (2 Appts)

Poodle - Toy

Tucker

Booking Experience

5.0

Groomer Rating

5.0

Sonia was very kind and professional. She took very good care of my pup!

Serviced by Sonia A

Dog & Cat Groomer

Rosa V ( Bronx,NY )

Last Booked 10 Jan, 2026 (1 Appts)

Maltipoo

Oscar

Booking Experience

4.0

I had a few issues with the app but I sent a message and they were quickly solved.

Groomer Rating

5.0

Groomer Sonia deserves a gold star! She is very professional and friendly. My dog had unfortunately not been groomed for a while. He's also a senior dog with a heart condition. She handled all of that extremely well. The groom was perfect.

Serviced by Sonia A

Dog & Cat Groomer

Michelle C ( Bronx,NY )

Last Booked 04 Jan, 2026 (1 Appts)

Shih Poo

Maggie

Booking Experience

5.0

This was a very good experience. I will definitely recommend this site to friends.

Groomer Rating

5.0

Sonia is a true professional. Arrived on time, was kind and gentle with my little pups, and did such an amazing job. She is worth her weight in gold. I'm very happy with the service. Will definitely recommend.

Serviced by Sonia A

Dog & Cat Groomer

Ramon P ( Bronx,NY )

Last Booked 03 Jan, 2026 (5 Appts)

Yorkshire Terrier

Cosita

Booking Experience

5.0

👍🏽👍🏽

Groomer Rating

5.0

👍🏽👍🏽

Serviced by Sonia A

Dog & Cat Groomer

Natalia R ( New York,NY )

Last Booked 13 Dec, 2025 (3 Appts)

Cavapoo

Rosie

Booking Experience

5.0

Groomer Rating

5.0

Wonderful! Sweet, patient and professional.

Serviced by Sonia A

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming