The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Heidi G ( Village of Pelham,NY )

Last Booked 31 Aug, 2026 (22 Appts)

Yorkshire Terrier

Ollie

Booking Experience

5.0

Groomer Rating

5.0

She is wonderful and very kind to our older dog,

Serviced by Jatnna S

Dog & Cat Groomer

Caroline B ( Pelham Manor,NY )

Last Booked 18 Aug, 2026 (4 Appts)

Lhasa Apso

Charlotte

Booking Experience

5.0

Groomer Rating

5.0

Great

Serviced by Jatnna S

Dog & Cat Groomer

Harvey Z ( Yonkers,NY )

Last Booked 05 Aug, 2026 (1 Appts)

Short Hair

Ben

Booking Experience

5.0

Groomer Rating

5.0

Great job. Will definitely use Jatnna again. Thank you

Serviced by Jatnna S

Dog & Cat Groomer

Reinaldo G ( Bronx ,NY )

Last Booked 23 Jul, 2026 (1 Appts)

King Charles Spaniel

Hershey

Booking Experience

5.0

Groomer Rating

5.0

Very patient and understanding with dealing with my old pet

Serviced by Jatnna S

Dog & Cat Groomer

Karina P ( Yonkers,NY )

Last Booked 20 Jul, 2026 (1 Appts)

Yorkie

Zoe

Booking Experience

5.0

Omg Zoe came out perfect!!!!! Love the results.

Groomer Rating

5.0

Magical day. Jatna was Magical. She was very sweet. Punctual and very friendly. She was super gentle with Zoe. And Zoe was very happy once it was all done. Will definitely book her again. Love love how Zoe came. So satisfied. She is Magical.

Serviced by Jatnna S

Dog & Cat Groomer

Samantha G ( Bronx,NY )

Last Booked 02 Jul, 2026 (3 Appts)

Maltipoo

Leo German

Booking Experience

5.0

Pretty easy to use

Groomer Rating

5.0

Loved the results! This was my first time using this service. I will definitely be using it again. My dog looked so good.

Serviced by Jatnna S

Dog & Cat Groomer

Liane J ( Bronx,NY )

Last Booked 29 Apr, 2026 (1 Appts)

Cavapoo

Roux

Booking Experience

5.0

The whole experience was easy and quick. I truly recommend this service

Groomer Rating

5.0

My groomer was amazing. My puppy was very comfortable for her first grooming experience.

Serviced by Jatnna S

Dog & Cat Groomer

Shelley S ( Yonkers,NY )

Last Booked 29 Apr, 2026 (1 Appts)

Short Hair

Nino

Booking Experience

5.0

Groomer Rating

5.0

She was super sweet and understanding. She also had great communication! My cat came back looking amazing! I’ll definitely be booking with her again!

Serviced by Jatnna S

Dog & Cat Groomer

Je’Nay V ( Bronx ,NY )

Last Booked 27 Apr, 2026 (9 Appts)

Long Hair

Lucky Lou (Gordo)

Booking Experience

4.0

Groomer Rating

5.0

Jatnna was amazing — on time, professional, and so gentle with my cat Gordo. You can tell she truly cares and takes her time to make sure everything is done perfectly. So happy we found her. Highly recommend!

Serviced by Jatnna S

Dog & Cat Groomer

Lauri P ( New Rochelle,NY )

Last Booked 21 Apr, 2026 (1 Appts)

Short Hair

Dennis

Booking Experience

5.0

Groomer Rating

5.0

Our groomer Jatnna was fantastic. Our cat was sprayed by a skunk and Jatnna was able to calmly bathe him. She is gentle and unintimidating. Highly recommend!!!

Serviced by Jatnna S

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming