The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Ann A ( Taunton,MA )

Last Booked 04 Aug, 2026 (3 Appts)

Pug

Sebastian

Booking Experience

5.0

Groomer Rating

5.0

Oscar is great, he’s my choice for grooming my Sebastian. Great job as expected and very friendly and courteous. We’ll see you soon.

Serviced by Oscar C

dog Groomer

Nathan H ( Malden,MA )

Last Booked 09 Jul, 2026 (4 Appts)

Chihuahua

Willie

Booking Experience

5.0

Groomer Rating

5.0

HE PASSES THE WILLIE TEST!!!

Serviced by Oscar C

dog Groomer

Angie R ( Boston,MA )

Last Booked 22 May, 2026 (7 Appts)

Maltipoo

Prnces Rowe

Booking Experience

5.0

Groomer Rating

5.0

Job well done!

Serviced by Oscar C

dog Groomer

Leith S ( Cambridge,MA )

Last Booked 17 May, 2026 (10 Appts)

Jackapoo

Poirot

Booking Experience

5.0

Only part that is unsatisfactory is using the app, have been unable to manage my recurring subscription so that I can get both my dogs groomed this Tuesday.

Groomer Rating

5.0

All the groomers have been friendly and great with my anxious dog.

Serviced by Oscar C

dog Groomer

Greta S ( Lawrence,MA )

Last Booked 12 May, 2026 (3 Appts)

Shih Tzu

Koko

Booking Experience

5.0

Wonderful grooming experience.there were kind and took great care of my pet.My pet came back clean, happy and looking amazing. Highly recommend

Groomer Rating

5.0

Serviced by Oscar C

dog Groomer

Margarita D ( Billerica,MA )

Last Booked 08 May, 2026 (7 Appts)

Australian Shepherd

Leo

Booking Experience

5.0

Groomer Rating

5.0

I would recommend Groomit they give very good service

Serviced by Oscar C

dog Groomer

Guetzaida G ( Boston,MA )

Last Booked 06 May, 2026 (8 Appts)

Goldendoodle

Orange

Booking Experience

5.0

Groomer Rating

5.0

Oscar is the best groomer , we really love his work ! Awesome groomer , my fav see you soon again ♥️

Serviced by Oscar C

dog Groomer

Stella T ( Boston,MA )

Last Booked 25 Apr, 2026 (3 Appts)

Goldendoodle

Beni

Booking Experience

5.0

Groomer Rating

5.0

Loved my experience! Beni got a great bath and haircut and Oscar was so nice and friendly! It was also very efficient! Will definitely book again!

Serviced by Oscar C

dog Groomer

Angie R ( Boston,MA )

Last Booked 22 Apr, 2026 (7 Appts)

Maltipoo

Prnces Rowe

Booking Experience

5.0

Groomer Rating

5.0

Oscar, you consistently demonstrate exceptional care and patience with Prnces, ensuring she feels safe and comfortable. I appreciate you for all you do.

Serviced by Oscar C

dog Groomer

Jennifer C ( North Andover,MA )

Last Booked 09 Apr, 2026 (4 Appts)

Beagle

Buddy

Booking Experience

5.0

Booking a same day appointment was so easy. I was able to choose my time slots and the app is great! I got text confirmations when it was booked, confirmed and when the groomer was on their way. I’m so thrilled I found this place!

Groomer Rating

5.0

I am beyond thrilled with Oscar Castro! I couldn’t find anyone to clip my dog’s nails successfully for months because he hates it and growls and howls when anyone gets near them. By some magical way, Oscar was able to get it done. I’m sure it wasn’t easy but he’s a miracle worker. Oscar was so friendly and helpful with bathing and grooming my dog he smells so good! I’m so thrilled and beyond grateful!

Serviced by Oscar C

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming