The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Ariel K ( Norwood,MA )

Last Booked 14 Sep, 2026 (2 Appts)

Goldendoodle

Chloe

Booking Experience

5.0

Groomer Rating

5.0

Yesenia is awesome! Very friendly and professional and did such a great job with my anxious pup.

Serviced by Yesenia P

Dog & Cat Groomer

Sachy V ( Arlington,MA )

Last Booked 19 Aug, 2026 (3 Appts)

Maltipoo

Mila

Booking Experience

5.0

Groomer Rating

5.0

She looks as cute as ever!! :)

Serviced by Yesenia P

Dog & Cat Groomer

Sarah ( Weymouth,MA )

Last Booked 10 Aug, 2026 (4 Appts)

Cockapoo

Percy

Booking Experience

5.0

Groomer Rating

5.0

Kind and gentle with our boy. Excellent work as usual.

Serviced by Yesenia P

Dog & Cat Groomer

Halle B ( Weymouth,MA )

Last Booked 03 Aug, 2026 (1 Appts)

Labrador Retriever - Shorthair

Lexi

Booking Experience

4.0

Groomer Rating

5.0

She was great! My dog is anxious when it comes to getting bathed and having her nails trimmed, but she came out all happy and excited to have been groomed!

Serviced by Yesenia P

Dog & Cat Groomer

Amanda E ( Salem,MA )

Last Booked 03 Aug, 2026 (1 Appts)

Australian Shepherd

Rhys

Booking Experience

5.0

Groomer Rating

5.0

Yesenia was so fast and did SUCH a great job on my mini Aussie who needed a haircut so badly haha he was comfortable and happy and I will definitely be seeing her again!!

Serviced by Yesenia P

Dog & Cat Groomer

Julie B ( Cambridge,MA )

Last Booked 01 Aug, 2026 (3 Appts)

Goldendoodle

George

Booking Experience

5.0

Groomer Rating

5.0

Yesenia was very easy to communicate with and was right on time. Most importantly, she gentle and kind to Georgie. He seemed so relaxed and affectionate after the grooming. And he looks so cute too! Thanks so much Yesenia.

Serviced by Yesenia P

Dog & Cat Groomer

Steven Z ( Boston,MA )

Last Booked 16 Jul, 2026 (5 Appts)

Bernedoodle

Ladybug

Booking Experience

5.0

Very understanding! Sorry we made you wait. Bug looks great

Groomer Rating

5.0

Serviced by Yesenia P

Dog & Cat Groomer

Christina H ( Randolph,MA )

Last Booked 15 Jul, 2026 (1 Appts)

Short Hair

Martha Stewart

Booking Experience

4.0

Groomer Rating

5.0

My cat is so cute and so fluffy and so soft 😍 she smells amazing. And she is not easy to handle but she was so relaxed when she was done. Magic

Serviced by Yesenia P

Dog & Cat Groomer

Ilham Z ( Malden,MA )

Last Booked 11 Jul, 2026 (1 Appts)

Maltese

Arlo

Booking Experience

5.0

Groomer Rating

5.0

Yesenia was amazing! She was incredibly patient, gentle, and professional with Arlo despite his difficult behavior. She handled him with care and did everything she could to make him feel comfortable. Arlo’s behavior was not a reflection of her skills. I truly appreciate her kindness, patience, and professionalism. I highly recommend Yesenia!

Serviced by Yesenia P

Dog & Cat Groomer

Kerrianne D ( Wrentham,MA )

Last Booked 06 Jul, 2026 (1 Appts)

Long Hair

Moses

Booking Experience

5.0

Easy, quick, smooth, great experience!

Groomer Rating

5.0

She was great, she communicated with me extensively, she was punctual, she did exactly what we wanted and what our Moses needed!! Im extremely satisfied and very comfortable with her. 💯

Serviced by Yesenia P

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming