The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Edgar K ( Capitol Heights,MD )

Last Booked 13 Sep, 2026 (4 Appts)

Short Hair

Enzo

Booking Experience

4.0

Groomer Rating

5.0

We really appreciate Derek and his patience with our cats, and he communicated effectively with us before, during, and after appointments. Thank you!

Serviced by Derek K

Dog & Cat Groomer

Faith M ( Upper Marlboro,MD )

Last Booked 12 Sep, 2026 (2 Appts)

Maltese

Abby

Booking Experience

5.0

Groomer Rating

5.0

Abby looks and smells amazing! Highly recommend!

Serviced by Derek K

Dog & Cat Groomer

Krystal A ( Clinton,MD )

Last Booked 07 Sep, 2026 (3 Appts)

American Staffordshire Terrier

Tysun

Booking Experience

4.0

Ive had two no show booking out of the last 2 times

Groomer Rating

5.0

Serviced by Derek K

Dog & Cat Groomer

Carey D ( Silver Spring,MD )

Last Booked 05 Sep, 2026 (1 Appts)

Australian Shepherd

Socks

Booking Experience

5.0

Groomer Rating

5.0

Derek was great with our anxious shepherd, Socks. Also, our dog looked great after his groom!

Serviced by Derek K

Dog & Cat Groomer

Joy D ( Silver Spring,MD )

Last Booked 17 Aug, 2026 (2 Appts)

Siberian Husky

Ice

Booking Experience

5.0

Groomer Rating

5.0

Excellent service thank you once again

Serviced by Derek K

Dog & Cat Groomer

Gabriel H ( Brandywine,MD )

Last Booked 04 Aug, 2026 (3 Appts)

German Shepherd

Denver

Booking Experience

5.0

Groomer Rating

5.0

Derek was great! Does a great job with our German shepherd!

Serviced by Derek K

Dog & Cat Groomer

KELLY C ( Springfield,VA )

Last Booked 04 Aug, 2026 (1 Appts)

Great Pyrenees

Leia

Booking Experience

5.0

Groomer Rating

5.0

Derek was excellent and helped Leia feel comfortable from the beginning. We are so pleased with this service. Thank you very much. She's often nervous during the grooming process but walked right up to Derek. It's clear he knows his stuff!

Serviced by Derek K

Dog & Cat Groomer

Leletha M ( Upper Marlboro,MD )

Last Booked 02 Aug, 2026 (1 Appts)

Pomeranian

KoKo

Booking Experience

4.0

For a first time customer I was a little disappointed that I was charged an extra $15 for an appointment that was cancelled by you and not me when I had to reschedule through no fault of my own. I chatted with support and was given a credit on my appt for the $15 but it ended up being $13.

Groomer Rating

5.0

Derek was very kind and professional. He treated Koko as she was his own pet. He gave me great advice. I look forward to working with him again.

Serviced by Derek K

Dog & Cat Groomer

Jada ( Rockville,MD )

Last Booked 01 Aug, 2026 (3 Appts)

American Bulldog

Boujee

Booking Experience

5.0

Same day booking with exceptional service

Groomer Rating

5.0

Communicated very effectively and also did a great job providing top tier grooming services.

Serviced by Derek K

Dog & Cat Groomer

Chenise F ( Washington,DC )

Last Booked 28 Jul, 2026 (10 Appts)

Cavapoo

Cupcake

Booking Experience

5.0

Groomer Rating

5.0

Derek always does a great job taking care of our little dog! He's super friendly, listens to your concerns, and provides helpful tips on how to prevent tangles and take care of her coat.

Serviced by Derek K

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming