The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47700

4.5

(42,751)

5.0

89.69%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47700 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.69%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Gabrielle S ( New York,NY )

Last Booked 09 Jul, 2026 (1 Appts)

Shih Tzu

Gizmo

Booking Experience

5.0

They made the appointment right away and I was able to get an appointment for the next day!

Groomer Rating

5.0

Our dog is a nightmare to groom. He is old an aggressive and he was so patient with him! Thank you so much for helping us out with our grouchy pooch!

Serviced by Andrei S

Dog & Cat Groomer

Andrei P ( New York,NY )

Last Booked 06 Jul, 2026 (8 Appts)

Maltese

Tosia

Booking Experience

5.0

Groomer Rating

5.0

I can’t recommend Andrei enough! He groomed Ella at our home, and the entire experience was wonderful. He was incredibly patient and took the time to build trust with her instead of rushing the process. He was very respectful of her comfort level, worked at her pace, and made sure the grooming experience was as stress-free as possible. Ella looked absolutely beautiful afterward, but what impressed me most was how calm and comfortable she was throughout. It’s clear that Andrei genuinely cares about the dogs he works with, and that makes all the difference. We’ll definitely be booking him again!

Serviced by Andrei S

Dog & Cat Groomer

Courtney H ( New York,NY )

Last Booked 03 Jun, 2026 (3 Appts)

Yorkshire Terrier

Gigi

Booking Experience

5.0

Groomer Rating

5.0

Andrei was AMAZING! On time, very communicative and did a wonderful job on my Gigi’s groom and cut! If I lived in NYC, he would definitely have a regular!

Serviced by Andrei S

Dog & Cat Groomer

Shana-kay B ( Bronx,NY )

Last Booked 02 Jun, 2026 (16 Appts)

Yorkshire Terrier

Bailey brown

Booking Experience

4.0

Just a little on the expensive side but it’s very convenient

Groomer Rating

5.0

Great job

Serviced by Andrei S

Dog & Cat Groomer

Lina ( Bronx,NY )

Last Booked 09 May, 2026 (6 Appts)

Shorkie

Cardi

Booking Experience

5.0

Groomer Rating

5.0

Andrei was incredibly attentive and patient, taking the time to comfort my Sophie. His kindness and compassion truly made a difference, and I really appreciated the care he showed.

Serviced by Andrei S

Dog & Cat Groomer

Lisa B ( Bronx ,NY )

Last Booked 19 Apr, 2026 (6 Appts)

Corgi Yorkie

Onyx

Booking Experience

4.0

Groomer Rating

5.0

Onyx has already warmed up to him he's still fussy with nail clipping

Serviced by Andrei S

Dog & Cat Groomer

Lisa B ( Bronx ,NY )

Last Booked 13 Feb, 2026 (6 Appts)

Corgi Yorkie

Onyx

Booking Experience

4.0

Groomer Rating

5.0

Thank you so much especially for cutting his nails no one was ever able to accomplish that your expertise is well acknowledged and your patience thank you so much and Onyx thanks you too

Serviced by Andrei S

Dog & Cat Groomer

Sheena L ( Brooklyn,NY )

Last Booked 11 Feb, 2026 (8 Appts)

Maltese

Naga

Booking Experience

5.0

Groomer Rating

5.0

Andrei did a phenomenal job, he was very professional, detailed, and kept our dog calm the whole time. Would definitely recommend his services.

Serviced by Andrei S

Dog & Cat Groomer

Susan ( New York,NY )

Last Booked 11 Dec, 2025 (24 Appts)

Maltese

Riley

Booking Experience

3.0

Groomer Rating

5.0

Andrei did a great job!!!!

Serviced by Andrei S

Dog & Cat Groomer

Rafael P ( Bronx,NY )

Last Booked 29 Sep, 2025 (1 Appts)

Poodle - Toy

Ares

Booking Experience

5.0

while the value is worth the money spent, i should have been more protactive at hair capture after my pups trim. though he used a vacuum and tried his best to keep waste to a minimum. it was a ME issue not Groomit.

Groomer Rating

5.0

very gentle and patient with our puppy!

Groomit’s Response

Hi Rafael, thank you for sharing your feedback! We’re so glad to hear that Andrei was gentle and pat...

Serviced by Andrei S

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
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The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

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About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming