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The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.
Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.
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4.8

47986
Logo

4.5

(42,751)
5.0

89.64%

4.0

5.15%

3.0

1.88%

2.0

1.19%

1.0

2.13%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.
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4.8

47986 Groomit Reviews
Logo

4.5

(2,682) Google Reviews
5.0

89.64%

4.0

5.15%

3.0

1.88%

2.0

1.19%

1.0

2.13%

Robert S ( Washington,DC )

Last Booked 06 Oct, 2026 (1 Appts)

Norfolk Terrier

Mei Mei

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

I was more than pleased with Shatranese's professionalism and outstanding customer service. She treated Mei Mei, a senior, was kindness and patience and did an excellent job with her. I highly recommend Shatranese as a skilled groomer.

Serviced by Shatranese A

dog Groomer

Groomer

Maia S ( Washington,DC )

Last Booked 29 Sep, 2026 (2 Appts)

Cavalier King Charles Spaniel

Pippa

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

She was amazing! She also caught an infected anal gland on one of my pups and she went to the vet the next day and is feeling all better. Would recommend!!

Serviced by Shatranese A

dog Groomer

Groomer

Mary R ( Fort Washington,MD )

Last Booked 26 Sep, 2026 (8 Appts)

Bulldog - French

Bleu

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

We’ve had a few different groomers and she’s by far got my dog smelling the best. She also dried him all the way out which the last couple didn’t do. She was early and called to verify the time and showed up on time and came to my door. Will definitely use her again!

Serviced by Shatranese A

dog Groomer

Groomer

Bread R ( Washington,DC )

Last Booked 25 Sep, 2026 (7 Appts)

Puggle

Buckley

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Awesome! Thank you so much for picking them up from my door. A lot of groomers don't or can't do that, so I am so grateful!

Serviced by Shatranese A

dog Groomer

Groomer

Sarah M ( Washington,DC )

Last Booked 19 Sep, 2026 (5 Appts)

Shih Tzu

Toby

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Great groomer and so sweet with my pup! Thank you!

Serviced by Shatranese A

dog Groomer

Groomer

Kim H ( Clinton,MD )

Last Booked 19 Aug, 2026 (6 Appts)

Goldendoodle

Ace

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Groomer was awesome

Serviced by Shatranese A

dog Groomer

Groomer

Denise M ( Clinton,MD )

Last Booked 18 Aug, 2026 (3 Appts)

Yorkie

Bentley

Dog Pet Photo

Booking Experience

5.0

This is my 2nd time using Groomit and I’ll definitely be using it from now on.

Groomer Rating

5.0

Shatranesemwas wonderful with my Yorkie. She did everything I asked for in grooming my dog. Will be using her again.

Serviced by Shatranese A

dog Groomer

Groomer

Robert ( Silver Spring,MD )

Last Booked 12 Aug, 2026 (1 Appts)

Carolina dog - dingo

Kona

Dog Pet Photo

Booking Experience

4.0

Groomer Rating

5.0

Such a wonderful job and extremely efficient! My dog usually doesn’t like grooming and gets quite anxious, but she did such a fantastic with her. Highly recommend!!

Serviced by Shatranese A

dog Groomer

Groomer

Jasmine M ( Upper Marlboro,MD )

Last Booked 05 Aug, 2026 (1 Appts)

Yorkie

Dallas

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

She so patient and gentle with my senior dog, who gets very anxious during grooming. She made the experience as stress-free as possible, and I truly appreciated the care and compassion she showed. Highly recommend, especially for senior or anxious dogs!

Serviced by Shatranese A

dog Groomer

Groomer

Linda H ( Alexandria,VA )

Last Booked 02 Aug, 2026 (2 Appts)

Pomeranian

Charley

Dog Pet Photo

Booking Experience

4.0

Overall, easy to use but had to reschedule. Few times to find a slot where a groomer was available.

Groomer Rating

5.0

Shay did a great job. She is very friendly and professional. I will book her again.

Serviced by Shatranese A

dog Groomer

Groomer
FAQs
FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.
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