The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Jennie C ( Scarsdale,NY )

Last Booked 03 Aug, 2026 (11 Appts)

Shih Tzu

Bill

Booking Experience

5.0

Groomer Rating

5.0

Love Nataly! I have her scheduled every 8 weeks for my 2 Shih Tzus. She is so sweet and always accommodating and my boys look great after every appointment.

Serviced by Nataly V

dog Groomer

Shatyra ( New York,NY )

Last Booked 03 Jul, 2026 (16 Appts)

Shih Poo

Booking Experience

5.0

Groomer Rating

5.0

Thank you so much the furr baby looks great , Natalia ALWAYS DO GOOD WORK

Serviced by Nataly V

dog Groomer

Marie T ( Bronx,NY )

Last Booked 09 Jun, 2026 (6 Appts)

Poodle - Miniature

Rocco

Booking Experience

5.0

Groomer Rating

5.0

So happy with the results!! Nataly is talented and wonderful groomer!!! My dogs love her!

Serviced by Nataly V

dog Groomer

Isaiah E ( Yonkers,NY )

Last Booked 30 Mar, 2026 (8 Appts)

Shih Tzu

Yayo

Booking Experience

5.0

Groomer Rating

5.0

An amazing groomer. Nataly takes her work very seriously and it shows through her work. She is truly skilled and very professional.

Serviced by Nataly V

dog Groomer

Laura T ( New York,NY )

Last Booked 23 Jan, 2026 (2 Appts)

Miniature Schnauzer

Polo

Booking Experience

5.0

Groomer Rating

5.0

Nataly was fantastic with my mini schnauzer. He was incredibly comfortable and happy when he met her. He returned looking spotless, smelling wonderful, and with the perfect schnauzer cut. I’ll definitely book her again!

Serviced by Nataly V

dog Groomer

Tanya ( New York,NY )

Last Booked 15 Jan, 2026 (13 Appts)

Poodle - Miniature

Bernice

Booking Experience

5.0

Groomer Rating

5.0

Nataly is very nice and does a beautiful job with my dog

Serviced by Nataly V

dog Groomer

Carolina R ( Bronx,NY )

Last Booked 31 Dec, 2025 (2 Appts)

Maltese

Luna

Booking Experience

5.0

Groomer Rating

5.0

Nataly did an amazing job with my Luna. We absolutely loved the service. Luna came back so cute and I can tell she was in good hands. We will definitely rebook with Nataly. Thank you so much!

Serviced by Nataly V

dog Groomer

Veronica ( New York,NY )

Last Booked 24 Dec, 2025 (4 Appts)

Havapoo

Nike

Booking Experience

5.0

Groomer Rating

5.0

Thank you Nataly!!! My Nike looks and smells amazing!!!! 🥰

Serviced by Nataly V

dog Groomer

Cara G ( Yorktown Heights,NY )

Last Booked 19 Dec, 2025 (5 Appts)

Pomeranian

Gracie

Booking Experience

5.0

Groomer Rating

5.0

Nataly did such a fantastic job with my dog’s grooming! She takes her time and gives great care during the grooming session, and I trust that my dog is in good hands.

Serviced by Nataly V

dog Groomer

Melinda R ( New York,NY )

Last Booked 26 Nov, 2025 (2 Appts)

Miniature Dachshund - Longhair

Penny

Booking Experience

5.0

Groomer Rating

5.0

Great and friendly service! Penny was happy and looked beautiful in the end. I would definitely recommend Nataly! & for anyone in these comments about language - if you don’t speak Spanish just use an app! We’re in the 21st century and NYC! She did a wonderful job.

Serviced by Nataly V

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

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Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

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Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming