The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47631

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47631 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

Jane D ( Philadelphia,PA )

Last Booked 14 Sep, 2026 (2 Appts)

Pitbull

Millie

Booking Experience

5.0

Groomer Rating

5.0

Dana was fantastic & my dog loved her.

Serviced by Dana A

Dog & Cat Groomer

Stacey P ( Philadelphia,PA )

Last Booked 01 Sep, 2026 (1 Appts)

Miniature Schnauzer

Louie

Booking Experience

5.0

Groomer Rating

5.0

Dana arrived on time and greeted my dog in the friendliest way. My dog has a fear of groomers and their equipment, but Dana made my Louie feel comfortable and safe. Dana was the first groomer to be able to groom my dog since I rehomed her a year ago. Thank you, Dana, for bringing your 20+ years of experience; it worked.

Serviced by Dana A

Dog & Cat Groomer

Kathleen V ( West Chester,PA )

Last Booked 28 Jul, 2026 (2 Appts)

Long Hair

Mufasa

Booking Experience

5.0

I love how responsive Groomit is! Always a good experience!

Groomer Rating

5.0

Dana is a cat whisperer! She's amazing and my cat has never been stressed after grooming! I highly recommend her for all cat grooming!

Serviced by Dana A

Dog & Cat Groomer

Joanne L ( Philadelphia,PA )

Last Booked 12 Jul, 2026 (3 Appts)

Shih Tzu

Punkin

Booking Experience

4.0

Very expensive

Groomer Rating

5.0

Grateful for Dana's good care of my sweet pup

Serviced by Dana A

Dog & Cat Groomer

Dawn R ( Pottstown,PA )

Last Booked 07 Jul, 2026 (6 Appts)

English Golden Retriever

willow

Booking Experience

5.0

Groomer Rating

5.0

Dana is excellent

Serviced by Dana A

Dog & Cat Groomer

Christine ( Phoenixville,PA )

Last Booked 24 Jun, 2026 (3 Appts)

Long Hair

Mandy

Booking Experience

5.0

Groomer Rating

5.0

Dana was amazing! Thank you!

Serviced by Dana A

Dog & Cat Groomer

Judy S ( Philadelphia,PA )

Last Booked 15 Jun, 2026 (3 Appts)

Miniature Schnauzer

Oliver

Booking Experience

5.0

Good experience & we will book again & recommend to others...

Groomer Rating

5.0

Oliver had a good experience & we will do future bookings. Thank you!

Serviced by Dana A

Dog & Cat Groomer

Jessica C ( Hatfield,PA )

Last Booked 15 Jun, 2026 (16 Appts)

Shih Tzu

Cassie

Booking Experience

5.0

Groomer Rating

5.0

Your pet is in really good hands with Dana!!!

Serviced by Dana A

Dog & Cat Groomer

Lauren S ( Harleysville,PA )

Last Booked 08 Jun, 2026 (1 Appts)

Cardigan Welsh Corgi

Moose

Booking Experience

5.0

Groomer Rating

5.0

Dana did an amazing job on my anxious boy. She handled my disabled dog very well and he smelled amazing much, much longer than any other professional bath he’s ever gotten. She’s super friendly and warm and is trustworthy with your pets. I absolutely recommend her and will book with her again if I ever need a mobile groomer! Thank you so much for giving my dog his much needed spaw treatment :)

Serviced by Dana A

Dog & Cat Groomer

Dina W ( Coatesville,PA )

Last Booked 18 May, 2026 (3 Appts)

Shih Apso

Lyra

Booking Experience

5.0

Groomit was great. Connected us with a talented and caring groomer for our pups.

Groomer Rating

5.0

Dana was awesome! She made us feel at ease when handing over our fluffy rescue pup. When we got our baby back she looked absolutely perfect and ready for summer.

Serviced by Dana A

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

The Fastest,

In-Home & Mobile
Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming