The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Peter O ( Killingworth,CT )

Last Booked 28 Aug, 2026 (11 Appts)

Chihuahua

Penny

Booking Experience

5.0

Groomer Rating

5.0

Kristofer is one of a kind and is a really patient and thorough groomer. He's fantastic!

Serviced by Kristofer B

Dog & Cat Groomer

Jodi F ( Northampton,MA )

Last Booked 25 Aug, 2026 (1 Appts)

Scottish Terrier

Abby

Booking Experience

5.0

Thank you Abby looks great!

Groomer Rating

5.0

Kris was very knowledgeable about scotties. He shared some great information about this breed. Abby looks beautiful Thank you Jodi F

Serviced by Kristofer B

Dog & Cat Groomer

Shaniece S ( Southington,CT )

Last Booked 14 Jul, 2026 (4 Appts)

Yorkshire Terrier

Jack

Booking Experience

5.0

Groomer Rating

5.0

Absolutely love having you as Jack’s groomer. You always go above and beyond and we truly appreciate everything. He’s always so cute when we get him back and smells so good. The little scarfs are my favorite. Thank you for everything.

Serviced by Kristofer B

Dog & Cat Groomer

David G ( Suffield,CT )

Last Booked 09 Jul, 2026 (6 Appts)

Boxer

Libby

Booking Experience

4.0

Time on web site did not match start time groomer had

Groomer Rating

5.0

Serviced by Kristofer B

Dog & Cat Groomer

David G ( Suffield,CT )

Last Booked 10 Jun, 2026 (6 Appts)

Boxer

Libby

Booking Experience

5.0

Easy-peasy!

Groomer Rating

5.0

Great job with our dogs considering it was their first time with him. We will use Kristoff again ...

Serviced by Kristofer B

Dog & Cat Groomer

Wayne L ( Marlborough,CT )

Last Booked 19 May, 2026 (2 Appts)

Sprocker Spaniel

Ginger Leonard

Booking Experience

5.0

Great service, easy and reliable.

Groomer Rating

5.0

Wonderful groomer! We will always request him specifically!

Serviced by Kristofer B

Dog & Cat Groomer

Shereen F ( Port Jervis,NY )

Last Booked 10 May, 2026 (1 Appts)

Poodle - Miniature

Gio

Booking Experience

5.0

Groomer Rating

5.0

Did such a fantastic job , highly recommended. My dog look soo beautiful. Wooo … simply amazing...

Serviced by Kristofer B

Dog & Cat Groomer

Jodi C ( Waterbury,CT )

Last Booked 27 Apr, 2026 (3 Appts)

Shih Tzu

Kobi

Booking Experience

5.0

Groomer Rating

5.0

Kristopher did a wonderful job on my dog! Would recommend to anyone using groomit!

Serviced by Kristofer B

Dog & Cat Groomer

Shaniece S ( Waterbury,CT )

Last Booked 20 Apr, 2026 (4 Appts)

Yorkshire Terrier

Jack

Booking Experience

5.0

Groomer Rating

5.0

You are amazing! Thank you so much! Will definitely book again! So friendly right on time did such a great job on Jack. Even gave him a little scarf. Can’t thank you enough.

Serviced by Kristofer B

Dog & Cat Groomer

Roman ( Fairfield,CT )

Last Booked 22 Mar, 2026 (75 Appts)

Maltese

Booking Experience

4.0

Groomer Rating

5.0

Hands down he’s the best, my dogs love him. He’s gentle, educated on breeds and needs, very personable!

Serviced by Kristofer B

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming