The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Yvonne P ( Atlanta,GA )

Last Booked 28 Aug, 2026 (4 Appts)

German Shepherd

Marco

Booking Experience

5.0

I think my Dog Loves it and I did too

Groomer Rating

5.0

She is very nice

Serviced by Chyna B

dog Groomer

Jayden C ( Atlanta,GA )

Last Booked 20 Aug, 2026 (6 Appts)

Labradoodle

Babu

Booking Experience

5.0

Very good service I would recommend listing all the products that you use on your app

Groomer Rating

5.0

My pet is 8 1/2 years old and he hates grooming. China met him the first time she was very gentle and very patient with him, and even after the groom, his tail was wagging that just does it all.

Serviced by Chyna B

dog Groomer

Ann B ( Smyrna,GA )

Last Booked 16 Aug, 2026 (8 Appts)

Goldendoodle

Moji

Booking Experience

4.0

Groomer Rating

5.0

Chyna is great with my very nervous mini golden doodle. She is great at dealing with matts in the Hair. And trimming his face very close as he needs. Chyna has a calm and confident presence, which helps immensely with nervous dogs.

Serviced by Chyna B

dog Groomer

Payton H ( Stonecrest,GA )

Last Booked 08 Aug, 2026 (1 Appts)

Old English Sheepdog

Kohl

Booking Experience

5.0

Groomer Rating

5.0

Groomer was super nice and did a great job. Thank you.

Serviced by Chyna B

dog Groomer

Shakira L ( Atlanta,GA )

Last Booked 08 Aug, 2026 (4 Appts)

Shih Tzu

Maverik

Booking Experience

5.0

Groomer Rating

5.0

AMAZING! this experience was so much better than my last few. Chyna was so sweet to not only my dog but to me as well. she listened to my concerns and executed it perfectly. Maverik left so so happy. Found her forever groomer.

Serviced by Chyna B

dog Groomer

Bethany D ( Powder Springs,GA )

Last Booked 11 Jul, 2026 (4 Appts)

Morkie

Nick

Booking Experience

5.0

Groomer Rating

5.0

Always happy with the results!!

Serviced by Chyna B

dog Groomer

Julia G ( Marietta,GA )

Last Booked 07 Jul, 2026 (1 Appts)

Soft Coated Wheaten Terrier

Murphy

Booking Experience

5.0

Groomer Rating

5.0

Chyna was fantastic! She communicated well before the appointment and was great with Murphy for his first grooming appointment ever. She listened to what I asked for and worked around what a puppy could handle for his first grooming. Murphy was very happy after the appointment. Great results. Thank you!

Serviced by Chyna B

dog Groomer

Kimberly R ( Atlanta,GA )

Last Booked 28 Jun, 2026 (6 Appts)

Shih Poo

Ali

Booking Experience

5.0

Groomer Rating

5.0

Chyna was very nice. She met my concerns for my Lil Ali. Very professional.

Serviced by Chyna B

dog Groomer

Jodiann L ( Decatur,GA )

Last Booked 11 Apr, 2026 (1 Appts)

Shih Tzu

Empress

Booking Experience

5.0

Groomer Rating

5.0

Would love to use her again very professional

Serviced by Chyna B

dog Groomer

Charles E ( Decatur,GA )

Last Booked 18 Feb, 2026 (1 Appts)

English Golden Retriever

Molly

Booking Experience

5.0

Groomer Rating

5.0

Chyna gave my service dog, Molly, the most comprehensive spa treatment that she’s ever had! On top of that, her soothing nature and TLC was excellent! Trimming efforts were super! I’d use her anytime in the future!

Serviced by Chyna B

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

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Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming