The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47639

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47639 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

Norma S ( Woodbridge,VA )

Last Booked 26 Jul, 2026 (10 Appts)

Poodle - Toy

Lucy

Booking Experience

5.0

Groomer Rating

5.0

Our little Lucy loves Javonne

Serviced by Javonne R

Dog & Cat Groomer

Michelle C ( Chesterfield,VA )

Last Booked 03 Jul, 2026 (1 Appts)

Short Hair

Nacho

Booking Experience

5.0

Simple process for booking, clear communication, happy with my experience

Groomer Rating

5.0

Javonne did a great job with my cat, Nacho. She was able to de-shed him, moisturize his toe pads and he smells so good. Very happy with my experience and with her as my groomer :)

Serviced by Javonne R

Dog & Cat Groomer

Emma H ( Clifton,VA )

Last Booked 21 Jun, 2026 (2 Appts)

Long Hair

Willow

Booking Experience

5.0

Groomer Rating

5.0

Javonne did such a great job with our kitty! She’s clean and looks fantastic!

Serviced by Javonne R

Dog & Cat Groomer

Norma S ( Woodbridge,VA )

Last Booked 16 Jun, 2026 (10 Appts)

Poodle - Toy

Lucy

Booking Experience

4.0

Groomer Rating

5.0

Our little toy poodle has loved Javonne from the first grooming. Lucy always feels so good and happy after their little get together. I highly recommend Javonne. So sweet and friendly, always smiling.

Serviced by Javonne R

Dog & Cat Groomer

Scott M ( Glen Allen,VA )

Last Booked 09 Jun, 2026 (2 Appts)

Shih Tzu

Sunniva

Booking Experience

3.0

Groomer Rating

5.0

She was very good with my old crotchety dog

Serviced by Javonne R

Dog & Cat Groomer

Constance ( Richmond,VA )

Last Booked 05 Jun, 2026 (1 Appts)

Poodle - Toy

Mina

Booking Experience

5.0

I needed a fast appointment and given it was Wednesday afternoon, I still secured a Friday afternoon with a great match. Things were as advertised. The app is a little lack lustre, but got the job done. All responses were immediate in my experience.

Groomer Rating

5.0

Javonne is not only a wonderful groomer, she is a lovely person. She was kind, friendly, experienced, as well as on time. She was open to input on the minutia, and talented at delivering on details. She turned my little woolly mammoth into the toy poodle dainty princess I requested. If you want a kind, intelligent, patient professional, Javonne is the groomer for you! Thank you!

Serviced by Javonne R

Dog & Cat Groomer

Tiffany B ( Woodbridge,VA )

Last Booked 31 May, 2026 (1 Appts)

Yorkie

Max

Booking Experience

5.0

Groomer Rating

5.0

Tried a mobile groomer for the first time and all three of my pets came back in looking adorable and unbothered. Not one anxious tremble from the most nervous of the pack. So I’d say the service was money well spent.

Serviced by Javonne R

Dog & Cat Groomer

Stephanie L ( Alexandria,VA )

Last Booked 04 May, 2026 (1 Appts)

Long Hair

Pluto

Booking Experience

5.0

Groomer Rating

5.0

My groomer is the best ever. She is so gentle, knows how to cue with cats and super professional. She is a best advocate for the cat's comfort while grooming. Thank you!

Serviced by Javonne R

Dog & Cat Groomer

Christiane A ( Arlington,VA )

Last Booked 18 Apr, 2026 (2 Appts)

Azrael

Booking Experience

5.0

I highly recommend Groomit. Prices are fair and nothing replaces the convenient and easy and fast booking.

Groomer Rating

5.0

Javonne was great with my cat. Very gentle and personable as well. I appreciate her communication through the process.

Serviced by Javonne R

Dog & Cat Groomer

Norma S ( Woodbridge,VA )

Last Booked 19 Mar, 2026 (10 Appts)

Poodle - Toy

Lucy

Booking Experience

3.0

Great way to take care of your furbaby. I just wish they would allow bookings every 5 weeks, not just 4 or 6 for the recurring appointments. 4 weeks gets too expensive for me and 6 weeks my furbaby is really furry. 5 weeks would help Lucy and help my finances.

Groomer Rating

5.0

Although Lucy has only have a few haircuts, she is 11 months old, she took right to Javonne and is always happy to see her. Javonne is gentle and loving to Lucy. Lucy always looks so cute when the haircut is complete. Javonne is friendly and at the same time professional. She seems to love her job.

Serviced by Javonne R

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming