The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Merna V ( Bronx ,NY )

Last Booked 10 Sep, 2026 (20 Appts)

Shih Tzu

Shadow

Booking Experience

5.0

Good job

Groomer Rating

5.0

Carla does a wonderful job and my dog loves her.

Serviced by Carla T

Dog & Cat Groomer

Yakira H ( Yonkers,NY )

Last Booked 30 Aug, 2026 (1 Appts)

Long Hair

Mister Pink

Booking Experience

5.0

Groomer Rating

5.0

Amazing service. Gave my Maine coon a summer hair cut to remove matting and cleaned his rear area. Efficient and fast service. On time. Carla was very gentle and nice. I would highly recommended.

Serviced by Carla T

Dog & Cat Groomer

Deyna R ( NY,NY )

Last Booked 18 Aug, 2026 (2 Appts)

Shih Tzu

Starr Rivera Quinones

Booking Experience

4.0

Prices are too high!

Groomer Rating

5.0

Carla was absolutely phenomenal! I was using the same groomer for my 8 year old anxious Shih Tzu all her life. He suddenly ghosted us after a couple of unsatisfactory cuts. I have found Starr’s new stylist. The cut was perfect and my dog had no signs of anxiety when she was done. Finished her up in an hour. Super satisfied!

Serviced by Carla T

Dog & Cat Groomer

Joanne A ( Scarsdale,NY )

Last Booked 17 Aug, 2026 (7 Appts)

Poodle - Standard

Rory

Booking Experience

5.0

Groomer Rating

5.0

Always a great experience! 🐶💕 My dog looks amazing every time!

Serviced by Carla T

Dog & Cat Groomer

Andrea V ( Bronx,NY )

Last Booked 31 Jul, 2026 (5 Appts)

German Shepherd

Phoebo

Booking Experience

5.0

Groomer Rating

5.0

Always a rockstar! Thank you for your care with my pet!

Serviced by Carla T

Dog & Cat Groomer

Warren A ( Danbury,CT )

Last Booked 27 Jul, 2026 (8 Appts)

Great Pyrenees

Helena

Booking Experience

5.0

Groomer Rating

5.0

Carla is the best!

Serviced by Carla T

Dog & Cat Groomer

Melissa K ( North Salem,NY )

Last Booked 23 Jul, 2026 (12 Appts)

Siberian Husky

Blu is an Alaskan Klee Kai

Booking Experience

5.0

Groomer Rating

5.0

Carla is the very best!!! My pets love her. She does an amazing job!!

Serviced by Carla T

Dog & Cat Groomer

Dana B ( Croton-On-Hudson,NY )

Last Booked 22 Jul, 2026 (3 Appts)

Long Hair

Wiley

Booking Experience

5.0

Nothing but a good experience. Very easy and all important information is streamlined. Thank you!

Groomer Rating

5.0

Carla is THE BEST! She’s easy to work with and very kind. She does a great job with my long haired cat which is why I requested her for the 2nd time and will request again and again. Thanks Carla!

Serviced by Carla T

Dog & Cat Groomer

Kathryn C ( White Plains,NY )

Last Booked 20 Jul, 2026 (26 Appts)

Shih Tzu

Gizmo

Booking Experience

5.0

Groomer Rating

5.0

Super sweet, great service, my little guy happy after!

Serviced by Carla T

Dog & Cat Groomer

Mildred ( Yonkers,NY )

Last Booked 24 Jun, 2026 (3 Appts)

Shih Tzu

Maxi

Booking Experience

5.0

Groomer Rating

5.0

She’s the best!

Serviced by Carla T

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming