The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47650

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47650 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Colette T ( Austin,TX )

Last Booked 03 Sep, 2026 (6 Appts)

Pug

Rudy

Booking Experience

4.0

Groomer Rating

5.0

Sylvia is the BEST ! this is the 5th or 6th time I’ve booked with her and I’ll keep coming back :) she is prompt, professional, very knowledgeable, & really kind and gentle w my little pug - she manages his anxiety like a pro (He does not prefer to get his nails trimmed). Would highly recommend !

Serviced by Sylvia E

dog Groomer

Jerry R ( Austin,TX )

Last Booked 01 Sep, 2026 (7 Appts)

Yorkshire Terrier

Perry

Booking Experience

4.0

A little too pricey

Groomer Rating

5.0

Thank you so much for making Perry cute again :)

Serviced by Sylvia E

dog Groomer

Hollie H ( Austin,TX )

Last Booked 29 Aug, 2026 (6 Appts)

Yorkie

Luna

Booking Experience

5.0

Groomer Rating

5.0

I cannot say enough wonderful things about Sylvia! She is absolutely amazing and genuinely loves what she does, and it shows every single time. She is so consistent, listens to exactly what you want, and always does a fantastic job with Luna. More than anything, Sylvia is someone I completely trust. I know Luna is in the best hands when she is with her, which gives me so much peace of mind. And the best part is that Luna absolutely loves her! She gets so excited when she realizes she’s going to see Sylvia. 🥰 I’m so grateful we found her and wouldn’t trust Luna with anyone else. Sylvia is truly the best! ❤️

Serviced by Sylvia E

dog Groomer

Nathan ( Spicewood,TX )

Last Booked 25 Aug, 2026 (1 Appts)

Australian Shepherd

Rocky

Booking Experience

5.0

Groomer Rating

5.0

Very sweet and friendly and very knowledgeable about my breed of dog!

Serviced by Sylvia E

dog Groomer

Cristina M ( Austin,TX )

Last Booked 22 Aug, 2026 (3 Appts)

Longhaired Chihuahua

Penny

Booking Experience

5.0

Groomer Rating

5.0

Sylvia’s great with Penny

Serviced by Sylvia E

dog Groomer

Melanie M ( Austin,TX )

Last Booked 21 Aug, 2026 (1 Appts)

Shih Tzu

Luna

Booking Experience

5.0

Groomer Rating

5.0

Sylvia was a delight! This was Luna’s first time and she looks fabulous w her STzu do!

Serviced by Sylvia E

dog Groomer

Tiffany B ( Spicewood,TX )

Last Booked 12 Aug, 2026 (6 Appts)

Labradoodle

Miles

Booking Experience

5.0

Groomer Rating

5.0

Sylvia is wonderful. My pups love her and the convenience and reduced stress with my dogs at home grooming can’t be ignored

Serviced by Sylvia E

dog Groomer

Robert F ( Austin,TX )

Last Booked 04 Aug, 2026 (4 Appts)

Cavalier King Charles Spaniel

Shiloh

Booking Experience

5.0

Groomer Rating

5.0

She makes our Shiloh look like a star

Serviced by Sylvia E

dog Groomer

John G ( Austin,TX )

Last Booked 01 Aug, 2026 (6 Appts)

Maltipoo

Snuggie

Booking Experience

5.0

Easy and convenient

Groomer Rating

5.0

Sylvia is the best. She’s the only one I trust with my 17 year old pup.

Serviced by Sylvia E

dog Groomer

Amy S ( AUSTIN,TX )

Last Booked 30 Jul, 2026 (3 Appts)

Goldendoodle

Lola

Booking Experience

5.0

Groomer Rating

5.0

We love Sylvia... so gentle and professional with my Lola Bear! My Lola feels very comfortable with her and I'm very pleased with her service!

Serviced by Sylvia E

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

The Fastest,

In-Home & Mobile
Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming