The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47636

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47636 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

Francis D ( Rahway,NJ )

Last Booked 31 Mar, 2025 (4 Appts)

Shih Tzu

Bambino

Booking Experience

5.0

Groomer Rating

5.0

Andrey was very professional and very knowledgeable about grooming and didn’t mind sharing his knowledge. He also gave us tips on how to keep our dog looking good and accustomed to being groomed

Serviced by Andrey V

dog Groomer

Humberto B ( Fair Lawn,NJ )

Last Booked 23 Feb, 2025 (14 Appts)

Havanese

Hemingway

Booking Experience

5.0

Groomer Rating

5.0

Andrey is a great groomer. He takes his time and does a wonderful job!

Serviced by Andrey V

dog Groomer

Jessica J ( Scotch Plains,NJ )

Last Booked 19 Jan, 2025 (5 Appts)

Pomeranian

Chewy

Booking Experience

5.0

Groomer Rating

5.0

great job my dogs were very comfortable

Serviced by Andrey V

dog Groomer

Luisa G ( Summit,NJ )

Last Booked 17 Mar, 2024 (8 Appts)

American Golden Retriever

Apollo

Booking Experience

5.0

Best groomer on the app!

Groomer Rating

5.0

Serviced by Andrey V

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.