The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Gary H ( Los Angeles,CA )

Last Booked 21 May, 2026 (21 Appts)

Cavalier King Charles Spaniel

Charlie

Booking Experience

5.0

Groomer Rating

5.0

Lupe is just the best

Serviced by Lupe S

dog Groomer

Shannon C ( Los Angeles,CA )

Last Booked 14 May, 2026 (2 Appts)

Cavapoo

Clifford

Booking Experience

4.0

Great and easy. Better to chose own groomer vs assigned.

Groomer Rating

5.0

Serviced by Lupe S

dog Groomer

Stassia S ( Los Angeles,CA )

Last Booked 18 Dec, 2025 (6 Appts)

Yorkie

Malichi

Booking Experience

5.0

Groomer Rating

5.0

i'm only booking with her

Serviced by Lupe S

dog Groomer

Sarena S ( Santa Monica,CA )

Last Booked 13 Nov, 2025 (4 Appts)

Cairn Terrier

Shelby

Booking Experience

5.0

Groomer Rating

5.0

She did a wonderful job and is very sweet!

Serviced by Lupe S

dog Groomer

Lillian H ( Rosemead,CA )

Last Booked 10 Nov, 2025 (8 Appts)

Lhasa Apso

patches

Booking Experience

5.0

Groomer Rating

5.0

Serviced by Lupe S

dog Groomer

Baudelio G ( Gardena,CA )

Last Booked 25 Oct, 2025 (7 Appts)

Miniature Schnauzer

Barkley Hendrix

Booking Experience

5.0

Groomer Rating

5.0

Lupe was amazing. I love her work and will def keep her in my favorite groomers moving forward. Highly recommend 🙌🏽

Serviced by Lupe S

dog Groomer

Darrell P ( Los Angeles,CA )

Last Booked 02 Oct, 2025 (4 Appts)

Puggle

Bean

Booking Experience

5.0

Great and simple.

Groomer Rating

5.0

Superior work and sweet people. Great with the furry family.

Serviced by Lupe S

dog Groomer

Dan M ( Los Angeles,CA )

Last Booked 23 Sep, 2025 (3 Appts)

Shih Tzu

Oliver

Booking Experience

5.0

Groomer Rating

5.0

Lupe is amazing! You can see the love she has for the pets!

Serviced by Lupe S

dog Groomer

Luke C ( Marina Del Rey,CA )

Last Booked 14 Aug, 2025 (1 Appts)

Maltese

Charlie

Booking Experience

4.0

Groomer Rating

5.0

Lupe was the best! Went above and beyond!!

Groomit’s Response

Thank you for your wonderful feedback! We’re so happy to hear Lupe went above and beyond for Charlie...

Serviced by Lupe S

dog Groomer

Jonathan A ( Los Angeles,CA )

Last Booked 12 Aug, 2025 (9 Appts)

Pug

Hamlet

Booking Experience

5.0

Groomer Rating

5.0

Lupe is awesome, she's patient and thorough with the grooming service

Groomit’s Response

Thank you, Jonathan! We’re thrilled to hear that you had such a positive experience with Lupe. Her p...

Serviced by Lupe S

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming