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The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.
Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.
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4.8

47626
Logo

4.5

(42,751)
5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.
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4.8

47626 Groomit Reviews
Logo

4.5

(2,682) Google Reviews
5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Jessica ( Lynn,MA )

Last Booked 29 Aug, 2026 (11 Appts)

Puggle

Harley

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Perfect as usual!! Thank you

Serviced by Surpris R

Dog & Cat Groomer

Groomer

Mary T ( Arlington,MA )

Last Booked 27 Aug, 2026 (9 Appts)

Sealyham Terrier

duke

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Supra’s is the best, and so good with my (very) anxious terrier.

Serviced by Surpris R

Dog & Cat Groomer

Groomer

Kristin M ( Brookline,MA )

Last Booked 02 Aug, 2026 (9 Appts)

German Shepherd

Penelop

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

He was amazing !! Our dog is a little anxious and he put our dog at ease and did a swift clean and very thorough. We are so grateful!!!

Serviced by Surpris R

Dog & Cat Groomer

Groomer

Peggy M ( Gloucester,MA )

Last Booked 15 Jul, 2026 (10 Appts)

Newfoundland

skye

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Surpris is the best.

Serviced by Surpris R

Dog & Cat Groomer

Groomer

Andrea ( Plymouth,MA )

Last Booked 15 Jul, 2026 (3 Appts)

Pembroke Welsh Corgi

Banks

Dog Pet Photo

Booking Experience

4.0

Groomer Rating

5.0

He was excellent with my dog who is extremely difficult.

Serviced by Surpris R

Dog & Cat Groomer

Groomer

Dan N ( Franklin,MA )

Last Booked 13 Jul, 2026 (1 Appts)

Border Terrier

Lucy

Dog Pet Photo

Booking Experience

4.0

Groomer Rating

5.0

Great job. Very quick and she looks and smells great. Thank you.

Serviced by Surpris R

Dog & Cat Groomer

Groomer

Umud M ( Marlboro,MA )

Last Booked 12 Jul, 2026 (1 Appts)

Short Hair

Moti

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

He was very friendly and I recommend him very highly

Serviced by Surpris R

Dog & Cat Groomer

Groomer

Josey M ( North Attleborough,MA )

Last Booked 26 Jun, 2026 (2 Appts)

Alaskan Husky

Sage

Dog Pet Photo

Booking Experience

5.0

New to groomit but needed a last minute deshedding treatment for my husky. Very good. A little more expensive than I normal groomers but its a convince fee that I was willing to pay.

Groomer Rating

5.0

Wonderful last minute work worh my anxious husky. Handled everything in a professional manner. Very happy with my results

Serviced by Surpris R

Dog & Cat Groomer

Groomer

Elaine S ( Attleboro,MA )

Last Booked 24 Jun, 2026 (1 Appts)

Shih Tzu

Junior

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Just the best ! I will request him every time!

Serviced by Surpris R

Dog & Cat Groomer

Groomer

Taia C ( Randolph,MA )

Last Booked 24 Jun, 2026 (17 Appts)

Cavachon

Laloux

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Groomer did amazing, my 15 year old dog looks so much younger with her summer cut. Amazing job!

Serviced by Surpris R

Dog & Cat Groomer

Groomer
FAQs
FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.
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