The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47715

4.5

(42,751)

5.0

89.69%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47715 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.69%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Peter ( New York,NY )

Last Booked 04 Sep, 2026 (2 Appts)

Chiweenie - Shorthair

Ava

Booking Experience

5.0

Groomer Rating

5.0

So kind and professional!

Serviced by Mary R

dog Groomer

Laura M ( brooklyn,NY )

Last Booked 11 Feb, 2026 (9 Appts)

Havanese

Ella

Booking Experience

5.0

Groomer Rating

5.0

Amazing experience!

Serviced by Mary R

dog Groomer

Phil E ( Brooklyn,NY )

Last Booked 09 Sep, 2025 (2 Appts)

German Shepherd

Missy

Booking Experience

5.0

Groomer Rating

5.0

Mary is wonderful and did an amazing job with Missy!!

Serviced by Mary R

dog Groomer

Kamiah A ( brooklyn ,NY )

Last Booked 09 Jul, 2025 (1 Appts)

Shih Tzu

Lily Abrams

Booking Experience

5.0

definitely will recommend her to anybody

Groomer Rating

5.0

amazing

Groomit’s Response

Thank you for the wonderful feedback! We're so happy to hear you had an amazing experience and truly...

Serviced by Mary R

dog Groomer

Lexi W ( Brooklyn,NY )

Last Booked 27 Jun, 2025 (27 Appts)

Bichon Frise

Benji

Booking Experience

5.0

Groomer Rating

5.0

mary is the best!

Groomit’s Response

Thank you for the kind words! We're thrilled to hear that Mary provided such a great experience. We'...

Serviced by Mary R

dog Groomer

Francesca T ( Brooklyn,NY )

Last Booked 17 Jun, 2025 (7 Appts)

Shih Tzu

Rikku

Booking Experience

4.0

Groomer Rating

5.0

Love her!!! Rikku does as well. Her tail starts wagging as soon as she sees Mary. Rikku has a lot of skin issues and is not a fan of her paws being touched. Mary is so patient and gentle with her. I will book her every time.

Groomit’s Response

Thank you, Francesca! We're so happy to hear how much Rikku loves Mary.

Serviced by Mary R

dog Groomer

Kerry C ( New York,NY )

Last Booked 22 May, 2025 (9 Appts)

Maltese

Lulu

Booking Experience

5.0

Groomer Rating

5.0

Mary is amazing!

Groomit’s Response

Thank you, Kerry! We're so glad to hear that Zac had a wonderful experience with Mary. We appreciate...

Serviced by Mary R

dog Groomer

Estajo K ( Brooklyn,NY )

Last Booked 19 May, 2025 (4 Appts)

Shih Tzu

Bella

Booking Experience

5.0

Got an appointment for the following day. Perfect timing and we lucked out with a fabulous groomer!!!

Groomer Rating

5.0

Mary is fabulous! She was patient, kind, friendly, and Bella looks beautiful! I would love for Mary to be Bella's reoccurring groomer. Mary gave Bella a through groom. She cleaned the crust on Bella's eyes. Mary took care of Bella's irritated skin and the sweat that accumulates. She cleaned the spot of alopecia and the hot spots where Bella gnawed on her skin. Mary cleaned up all the hair and left that place neat and tidy. I enjoyed Mary's outgoing personality. Mary was a pleasure to be around. Bella said so too!!!

Groomit’s Response

Thank you so much for your thoughtful and detailed feedback! We're thrilled to hear how pleased you ...

Serviced by Mary R

dog Groomer

Jennifer S ( Brooklyn,NY )

Last Booked 18 Feb, 2025 (11 Appts)

Pomeranian

Bodie

Booking Experience

5.0

Groomer Rating

5.0

Mary is amazing with my dog. She took the time with him, and was so positive and easy to work with, I highly recommend!!

Serviced by Mary R

dog Groomer

Dora S ( New York,NY )

Last Booked 04 Oct, 2024 (11 Appts)

Shih Tzu

Zoe

Booking Experience

5.0

I will definitely book again!

Groomer Rating

5.0

Serviced by Mary R

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming