The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Andres F ( Chicago,IL )

Last Booked 03 Jul, 2026 (2 Appts)

Short Hair

Theon

Booking Experience

4.0

Groomer Rating

5.0

Great with our pet

Serviced by Sally J

Dog & Cat Groomer

Caroline C ( Chicago,IL )

Last Booked 09 Jun, 2026 (3 Appts)

Long Hair

Mr. Bigstuff

Booking Experience

5.0

Groomer Rating

5.0

Sally does a great job and I can tell Mr. Bigstuff the kitty appreciates her work too!

Serviced by Sally J

Dog & Cat Groomer

Jill L ( River Forest,IL )

Last Booked 30 May, 2026 (2 Appts)

English Cocker Spaniel

Louis

Booking Experience

5.0

Groomer Rating

5.0

So good with my dogs! Does a great job on trim, teeth and proper nail cutting!! Thx Sally!!

Serviced by Sally J

Dog & Cat Groomer

Andres F ( Chicago,IL )

Last Booked 30 May, 2026 (2 Appts)

Short Hair

Theon

Booking Experience

5.0

Groomer Rating

5.0

Thanks again, Sally. We will see you again soon.

Serviced by Sally J

Dog & Cat Groomer

Cate C ( Chicago,IL )

Last Booked 16 May, 2026 (3 Appts)

Short Hair

Prince

Booking Experience

5.0

The sign up process was very clear and easy. They kept me updated throughout the whole

Groomer Rating

5.0

Sally was very friendly and understanding. She took amazing care of my cat!

Serviced by Sally J

Dog & Cat Groomer

Anne ( Chicago,IL )

Last Booked 21 Apr, 2026 (13 Appts)

Bernese Mountain Dog

Maverick

Booking Experience

5.0

Groomer Rating

5.0

Absolutely love Sally!

Serviced by Sally J

Dog & Cat Groomer

Heaven M ( Riverdale,IL )

Last Booked 19 Apr, 2026 (1 Appts)

Yorkshire Terrier

Sosa

Booking Experience

4.0

Groomer Rating

5.0

Miss Sally was very sweet with my baby Sosa! She was very friendly and was punctual for his appointment. Sosa is naturally a timid little dog but she said he did so well and I am glad! He loved his treat bag! Will be booking again. Very convenient service

Serviced by Sally J

Dog & Cat Groomer

Melissa M ( Chicago,IL )

Last Booked 13 Apr, 2026 (1 Appts)

Long Hair

Bjorn

Booking Experience

5.0

Groomer Rating

5.0

Sally did great with my Maine Coon, Bjorn. He is 20 lbs and had mats, he doesn't really like his body being touched. She was able to give him a modified lion cut and make him comfortable.

Serviced by Sally J

Dog & Cat Groomer

Chris F ( Wheaton,IL )

Last Booked 12 Apr, 2026 (1 Appts)

Jack Russell Terrier

Tony

Booking Experience

5.0

Great Job Team - Thankful you could help out our OLD pup!!

Groomer Rating

5.0

Wow - Yay, Sally!! We have our 17 year old Tony back after his groom looking and acting younger since his groom - Thank you! Mike, Chris & Tony

Serviced by Sally J

Dog & Cat Groomer

LUIS H ( Chicago,IL )

Last Booked 08 Apr, 2026 (14 Appts)

Yorkie

Milo Hiraldo

Booking Experience

5.0

Groomer Rating

5.0

Thank you, Sally! I recommend!!

Serviced by Sally J

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming