The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47700

4.5

(42,751)

5.0

89.69%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47700 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.69%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Devyn J ( Brooklyn,NY )

Last Booked 13 Aug, 2026 (1 Appts)

Goldendoodle

Rudie

Booking Experience

5.0

Groomer Rating

5.0

Alexa was so sweet and gentle with our nervous pup and gave him a fantastic haircut!

Serviced by Alexa C

Dog & Cat Groomer

Lindi G ( New York,NY )

Last Booked 09 Jun, 2025 (4 Appts)

Poodle - Toy

Chopper

Booking Experience

3.0

needs work.

Groomer Rating

5.0

Alexa was gentle with my anxious Chopper. She was on time, did the job in a timely manner, and was sensitive and kind. I showed her a picture of the cut I wanted for Chopper and she delivered. Thank you, Alexa.

Groomit’s Response

Thank you, Lindi! We're so happy Alexa took great care of Chopper and delivered exactly what you ask...

Serviced by Alexa C

Dog & Cat Groomer

Susan L ( New York,NY )

Last Booked 07 Mar, 2025 (2 Appts)

Maltipom

Henry

Booking Experience

5.0

Groomer Rating

5.0

Excellent. Very pleasant personality

Serviced by Alexa C

Dog & Cat Groomer

Jessica B ( New York,NY )

Last Booked 13 Nov, 2024 (25 Appts)

Cockapoo

Cooper

Booking Experience

5.0

Groomer Rating

5.0

alexa is always amazing!!

Serviced by Alexa C

Dog & Cat Groomer

Chris M ( New York,NY )

Last Booked 01 Nov, 2024 (19 Appts)

Morkie

Daisy

Booking Experience

5.0

Alexa always arrives on time and does a phenomenal job on every visit. The luxury of having a groomer come to your house is only bettered by the groomer who comes to your house being phenomenal like Alexa. Thank you so much! Thank you for spoiling Daisy she looks great!

Groomer Rating

5.0

Serviced by Alexa C

Dog & Cat Groomer

Chris M ( New York,NY )

Last Booked 11 Sep, 2024 (19 Appts)

Morkie

Daisy

Booking Experience

5.0

Exceeded our expectations again. Easy, fast, affordable and Daisy always looks FANTASTIC!

Groomer Rating

5.0

Serviced by Alexa C

Dog & Cat Groomer

Jenni S ( New York,NY )

Last Booked 26 Feb, 2024 (2 Appts)

Cavapoo

Bean

Booking Experience

5.0

Alexa was great!

Groomer Rating

5.0

Serviced by Alexa C

Dog & Cat Groomer

Jessica B ( New York,NY )

Last Booked 21 Dec, 2023 (25 Appts)

Cockapoo

Cooper

Booking Experience

5.0

Best groomer ever!! Alexa did an amazing job!

Groomer Rating

5.0

Serviced by Alexa C

Dog & Cat Groomer

Mark L ( New york,NY )

Last Booked 26 Nov, 2023 (8 Appts)

Yorkshire Terrier

Juicy

Booking Experience

5.0

She is the best groomer we ever had I recommend her to anyone

Groomer Rating

5.0

Serviced by Alexa C

Dog & Cat Groomer

Eric D ( New York,NY )

Last Booked 15 Sep, 2023 (50 Appts)

Havanese

bailey

Booking Experience

5.0

Amazing job

Groomer Rating

5.0

Serviced by Alexa C

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming