The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Jocelyne G ( staten island,NY )

Last Booked 17 Aug, 2026 (6 Appts)

Lhasa Apso

Kappuccino

Booking Experience

5.0

Groomer Rating

5.0

Kelly is always so gentle with my dog. This time I had both of my dogs get groomed by her. And it was such a nice experience.

Serviced by Kelly C

Dog & Cat Groomer

Vanessa P ( Brooklyn,NY )

Last Booked 24 Jul, 2026 (1 Appts)

Shih Tzu

Calua

Booking Experience

5.0

Groomer Rating

5.0

Great with our anxious dog !! was very friendly and efficient!! Will be booking again

Serviced by Kelly C

Dog & Cat Groomer

Ashley C ( Staten Island,NY )

Last Booked 21 Jul, 2026 (8 Appts)

Poodle - Miniature

Vinnie

Booking Experience

5.0

Groomer Rating

5.0

Kelly is the best. She kept me updated during the grooming process and did an outstanding job. Will definitely book her again. As well as recommend her services to anyone who asks! 10/10 stars!!

Serviced by Kelly C

Dog & Cat Groomer

Jennifer ( Staten Island ,NY )

Last Booked 22 Jun, 2026 (13 Appts)

Shih Tzu

Guiness

Booking Experience

5.0

Groomer Rating

5.0

Kelly c is the best groomer that my pets ever had. She grooms my older Malshi and recently gave my Shihtzu his first beautiful haircut. He came out so happy and looked so beautiful. She is one of a kind and so pleasant.

Serviced by Kelly C

Dog & Cat Groomer

Michelle L ( Piscataway,NJ )

Last Booked 05 Jun, 2026 (2 Appts)

Cavapoo

Hudson

Booking Experience

5.0

Groomer Rating

5.0

Kelly was great for Hudson’s first grooming session! She was kind to him and helped give tips for next time! Thanks

Serviced by Kelly C

Dog & Cat Groomer

Rhonda M ( Staten Island,NY )

Last Booked 15 May, 2026 (14 Appts)

Yorkshire Terrier

Zulee

Booking Experience

4.0

Groomer Rating

5.0

Kelly is awesome! She is my go to groomer plus my Zulee loves her!

Serviced by Kelly C

Dog & Cat Groomer

Raven R ( Millburn,NJ )

Last Booked 01 Apr, 2026 (19 Appts)

Samoyed

Sasuke

Booking Experience

5.0

Groomer Rating

5.0

Always our favorite groomer!

Serviced by Kelly C

Dog & Cat Groomer

John P ( staten island ,NY )

Last Booked 13 Mar, 2026 (1 Appts)

American Eskimo Dog - Standard

Frosty

Booking Experience

5.0

Groomit is great 👍 its my 1st time & im very impressed with results 👌

Groomer Rating

5.0

Kelly did an amazing job & my puppy is so happy with his new haircut 5 ⭐️⭐️⭐️⭐️⭐️

Serviced by Kelly C

Dog & Cat Groomer

Anita F ( Brooklyn ,NY )

Last Booked 17 Feb, 2026 (5 Appts)

Yorkie Pin

Chloë Ferebee

Booking Experience

4.0

Easy booking.

Groomer Rating

5.0

Fantastic groomer. When I my baby back she is relaxed and calm. She comes back in the house drink some water then take a nap. Love Kelly C.

Serviced by Kelly C

Dog & Cat Groomer

Jocelyne G ( staten island,NY )

Last Booked 14 Feb, 2026 (6 Appts)

Lhasa Apso

khai

Booking Experience

5.0

Groomer Rating

5.0

This has now been the 3rd grooming appointment for my 2 year old Lhasa apso. And she has done a phenomenal job. She is so patient with him and cares for him. My dog always comes out looking like a brand new pampered pup!!

Serviced by Kelly C

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming