The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Georgette T ( Purchase,NY )

Last Booked 04 Aug, 2026 (7 Appts)

Shih Tzu

Louie

Booking Experience

5.0

The app is very easy to use!

Groomer Rating

5.0

10 stars for Sheila not enough words to describe the patience and concern she has for your pet… my little guy is a handful,not at all easy to deal with, Sheila is a dog whisper, my Shih Tuz looks so handsome I’m beyond grateful for her excellence!!!!!! Thank again….

Serviced by Sheila B

dog Groomer

Nicole M ( Bronx ,NY )

Last Booked 22 Jan, 2026 (5 Appts)

Maltese

Khloe

Booking Experience

5.0

Groomer Rating

5.0

Very friendly she did a great job

Serviced by Sheila B

dog Groomer

Hannah S ( Scarsdale,NY )

Last Booked 15 Jan, 2025 (8 Appts)

Miniature Schnauzer

Rufis

Booking Experience

5.0

Groomer Rating

5.0

Sheila did a great job. Rufus is a new puppy after too long without a good grooming

Serviced by Sheila B

dog Groomer

Debra M ( Bronx,NY )

Last Booked 20 Nov, 2024 (3 Appts)

Havanese

Davinci

Booking Experience

5.0

handled with care and ease

Groomer Rating

5.0

loving caring gentle and her person exudes love of animals

Serviced by Sheila B

dog Groomer

Shanelle M ( Bronx,NY )

Last Booked 25 Mar, 2024 (8 Appts)

Morkie

Teddy

Booking Experience

5.0

Very professional & listen to detail.

Groomer Rating

5.0

Serviced by Sheila B

dog Groomer

Mitchell N ( Larchmont,NY )

Last Booked 18 Oct, 2023 (19 Appts)

English Bulldog

Maddy Nadel

Booking Experience

5.0

She was awesome as usual!

Groomer Rating

5.0

Serviced by Sheila B

dog Groomer

Sylvia C ( Bronx,NY )

Last Booked 08 Oct, 2023 (17 Appts)

Maltipoo

Mya

Booking Experience

5.0

My raggedy dog was a sweet smelling ball of beautiful fluff. I love it!

Groomer Rating

5.0

Serviced by Sheila B

dog Groomer

Karen ( Bronx,NY )

Last Booked 07 Oct, 2023 (4 Appts)

Maltese

Albee

Booking Experience

5.0

Thanks for your greqt work with Albee, Sheila!

Groomer Rating

5.0

Serviced by Sheila B

dog Groomer

Donna C ( Bronx,NY )

Last Booked 17 Sep, 2023 (8 Appts)

Yorkshire Terrier

Gigi

Booking Experience

5.0

I love the hair ❤️

Groomer Rating

5.0

Serviced by Sheila B

dog Groomer

Shantel N ( Bronx,NY )

Last Booked 13 Aug, 2023 (13 Appts)

Cavapoo

Niko

Booking Experience

5.0

Lovely job, cant wait to use her again!

Groomer Rating

5.0

Serviced by Sheila B

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming