The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Kaylen D ( Canton,MA )

Last Booked 06 Aug, 2026 (1 Appts)

Labrador Retriever - Shorthair

Coco

Booking Experience

5.0

Groomer Rating

5.0

Kristina does amazing work! With my Havanese dog, other places usually just shave her completely down for a “cut,” but Kristina took great care and styled her amazing! Both of my dogs had a pleasant experience, so I’d definitely recommend!

Serviced by Kristina P

dog Groomer

Luis N ( Springfield,MA )

Last Booked 28 Jul, 2026 (1 Appts)

Goldendoodle

Simba

Booking Experience

3.0

It was rescheduled two times but the service was worth the wait I guess.

Groomer Rating

5.0

She was extremely kind, and honest. She also liked my dog and did the best she could with my Goldendoodle.

Serviced by Kristina P

dog Groomer

Christopher B ( Plymouth,MA )

Last Booked 01 Jul, 2026 (2 Appts)

Bernese Mountain Dog

Bernard

Booking Experience

5.0

Groomer Rating

5.0

Fantastic experience

Serviced by Kristina P

dog Groomer

Karen L ( Scituate,MA )

Last Booked 30 Jun, 2026 (6 Appts)

Bernedoodle

Sapphy

Booking Experience

2.0

I was charged outside my plan when I made an appointment within my plan. The app is confusing

Groomer Rating

5.0

Serviced by Kristina P

dog Groomer

Jill F ( Boston,MA )

Last Booked 30 Jun, 2026 (7 Appts)

Labrador Retriever - Shorthair

Amos

Booking Experience

5.0

Groomer Rating

5.0

Kristina is gentle, thorough, cheerful, and calming for my large goofy dog! We love her.

Serviced by Kristina P

dog Groomer

Natacha S ( Stoneham,MA )

Last Booked 03 Jun, 2026 (13 Appts)

Miniature Schnauzer

Muchu

Booking Experience

5.0

I love Groomit. It.makes it easier for me and my pet for the groomer to come here.

Groomer Rating

5.0

We love Kristina. Mushi now knows her well and isn't afraid to go with her for his grooming. We have been using Kristina for quite a while now and would never consider changing. She is professional, knowledgeable, and kind. Thanks Kristina we appreciate how well you cut Mushi's hair. He always looks so handsome.

Serviced by Kristina P

dog Groomer

Lorraine ( Lowell,MA )

Last Booked 27 May, 2026 (18 Appts)

Labrador Retriever - Shorthair

Hank

Booking Experience

5.0

Very easy to use.

Groomer Rating

5.0

Kristina is wonderful. On time. Loves all three of my boys. Is sweet and kind

Serviced by Kristina P

dog Groomer

Milagros O ( Medford,MA )

Last Booked 21 May, 2026 (7 Appts)

Shih Tzu

Tootsie

Booking Experience

5.0

They've been very convenient. Great for me so far.

Groomer Rating

5.0

Kristina is great. My little Shih Tzu gets nervous but I think she's comfortable with Kristina. Tootsie's always very happy after her haircut.

Serviced by Kristina P

dog Groomer

Jill F ( Boston,MA )

Last Booked 14 May, 2026 (7 Appts)

Labrador Retriever - Shorthair

Amos

Booking Experience

5.0

Groomer Rating

5.0

Amos smells amazing for many days after his bath, and Kristina is patient, kind, and gentle with him. I’m very thankful for her visits!

Serviced by Kristina P

dog Groomer

Andrew B ( Brookline,MA )

Last Booked 12 May, 2026 (7 Appts)

Shetland Sheepdog

Eevee

Booking Experience

5.0

Groomer Rating

5.0

Kristina is the best!

Serviced by Kristina P

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

The Fastest,

In-Home & Mobile
Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming