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The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.
Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.
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4.8

47626
Logo

4.5

(42,751)
5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.
Logo

4.8

47626 Groomit Reviews
Logo

4.5

(2,682) Google Reviews
5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Matthew D ( North Bergen,NJ )

Last Booked 03 Sep, 2026 (19 Appts)

Shih Tzu

Mama

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

An absolute gentle soul and took time, patience and care with my senior baby

Serviced by Jinny J

dog Groomer

Groomer

Julia M ( Park Ridge,NJ )

Last Booked 22 Jul, 2026 (18 Appts)

American Golden Retriever

Sunny

Dog Pet Photo

Booking Experience

4.0

Great service but pricey

Groomer Rating

5.0

Ginny is wonderful with my Golden Retriever.

Serviced by Jinny J

dog Groomer

Groomer

Colin H ( Jersey City,NJ )

Last Booked 22 May, 2026 (1 Appts)

Cavapoo

Moby

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

She did an amazing job on my Cavapoo!!

Serviced by Jinny J

dog Groomer

Groomer

Marie M ( Bayonne,NJ )

Last Booked 20 May, 2026 (9 Appts)

Havanese

Marvin

Dog Pet Photo

Booking Experience

4.0

Pricey

Groomer Rating

5.0

Serviced by Jinny J

dog Groomer

Groomer

Darla ( Maplewood,NJ )

Last Booked 19 May, 2026 (2 Appts)

Chihuahua

Bailey

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Excellent!!!! Great deshedding also.

Serviced by Jinny J

dog Groomer

Groomer

Kirsten K ( Pompton Lakes,NJ )

Last Booked 15 May, 2026 (55 Appts)

Aussiedoodle

Wally

Dog Pet Photo

Booking Experience

4.0

Every time I go on the app there is an update. It’s frustrating. Otherwise fantastic.

Groomer Rating

5.0

Serviced by Jinny J

dog Groomer

Groomer

Krystal M ( Clifton,NJ )

Last Booked 09 May, 2026 (3 Appts)

Yorkie

CC

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Love love love ❤️ So appreciative of Jinny’s beautiful and skilled work!!! Thank you Jinny!!!

Serviced by Jinny J

dog Groomer

Groomer

Thiffanie C ( Belleville,NJ )

Last Booked 08 May, 2026 (1 Appts)

Havanese

luna

Dog Pet Photo

Booking Experience

4.0

Groomer Rating

5.0

Came an hour early! finished within an hour and the results were amazing!! did everything i had mentioned to perfection and is super sweet aswell 10/10 would recommend :)

Serviced by Jinny J

dog Groomer

Groomer

Ray L ( Bloomfield,NJ )

Last Booked 30 Apr, 2026 (3 Appts)

Miniature Dachshund - Longhair

Rolo

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Jinny was incredible! I was running late and she was super friendly and understanding! My dog can be a little nervous with groomers but when she was done she was all smiles and was actually sad when Jinny was pulling away. Absolutely amazing and my dog looks incredible!

Serviced by Jinny J

dog Groomer

Groomer

Lissett R ( Bayonne,NJ )

Last Booked 29 Apr, 2026 (3 Appts)

Shorkie

Daisy

Dog Pet Photo

Booking Experience

4.0

Groomer Rating

5.0

Best groomer! I loved my dogs results. She was the only person to match her haircut to the picture I provided. 10/10 work always

Serviced by Jinny J

dog Groomer

Groomer
FAQs
FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.
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