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The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.
Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.
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4.8

47626
Logo

4.5

(42,751)
5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.
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4.8

47626 Groomit Reviews
Logo

4.5

(2,682) Google Reviews
5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Kenneth A ( Stone Mountain,GA )

Last Booked 11 Jun, 2026 (17 Appts)

Schnau-Tzu

Lenox

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

My little baby loves his groomer so much

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer

Felissa ( Decatur,GA )

Last Booked 28 May, 2026 (6 Appts)

Short Hair

Bella

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

We love Chaneidra!

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer

Rodiquez A ( Atlanta,GA )

Last Booked 20 Apr, 2026 (5 Appts)

Malteagle

Porsche

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

I love the service we received🙂

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer

Avita W ( Stockbridge,GA )

Last Booked 15 Apr, 2026 (4 Appts)

West Highland White Terrier

Cesar

Dog Pet Photo

Booking Experience

5.0

I am so glad I found Groomit. Everything I need for my anxious doggy who does not like being caged by traditional groomers

Groomer Rating

5.0

Chaneidra was very kind and good with my anxious pet. I felt confident she could keep him calm and happy. She did a great job and we are all happy

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer

John M ( Atlanta,GA )

Last Booked 07 Apr, 2026 (1 Appts)

Emily

Dog Pet Photo

Booking Experience

4.0

Groomer Rating

5.0

Outstanding!

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer

Shakira L ( Atlanta,GA )

Last Booked 12 Feb, 2026 (4 Appts)

Shih Tzu

Maverik

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

my dog got injured at another place and this was her first time back to a groomer and she loves her so much she did amazing.

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer

Lola P ( Atlanta,GA )

Last Booked 05 Dec, 2025 (1 Appts)

Maltipoo

Billy

Dog Pet Photo

Booking Experience

5.0

Great groomer

Groomer Rating

5.0

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer

Shanell ( Atlanta,GA )

Last Booked 01 Nov, 2025 (7 Appts)

American Golden Retriever

Sulley

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

She’s amazing and always cleans my dog up well and he comes out looking handsome!

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer

Kimberly R ( Atlanta,GA )

Last Booked 18 Oct, 2025 (6 Appts)

Shih Poo

Ali

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Much better job than PetSmart. Ali was matted and you didn’t skin him like they have done. He looked amazing.

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer

Nora H ( Stone Mountain,GA )

Last Booked 27 Sep, 2025 (1 Appts)

Shih Tzu

Falcor

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Chaneidra was absolutely amazing! Kind, Timely, professional, fast and amazing with my dog!

Groomit’s Response

Hi Nora, thank you for sharing your experience! We’re thrilled to hear that Chaneidra provided such ...

Read More

Serviced by Chaneidra G

Dog & Cat Groomer

Groomer
FAQs
FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.
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