The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47639

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47639 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

DoraLamar ( Katy,TX )

Last Booked 04 Sep, 2026 (2 Appts)

Welsh Terrier

Bolt

Booking Experience

5.0

Groomer Rating

5.0

Penny is amazing this is the second time, she has groomed our baby. He comes out looking like a new man. Thank you!

Serviced by Penny H

Dog & Cat Groomer

Shelton B ( Spring,TX )

Last Booked 24 Aug, 2026 (37 Appts)

Maltese

Thor

Booking Experience

5.0

Groomer Rating

5.0

Amazing experience as always! Highly recommend!

Serviced by Penny H

Dog & Cat Groomer

Samantha T ( Houston,TX )

Last Booked 21 Aug, 2026 (3 Appts)

Yorkipoo

Prince

Booking Experience

5.0

Groomer Rating

5.0

Penny is exceptional !! My go-to groomer !

Serviced by Penny H

Dog & Cat Groomer

Janet B ( Cypress,TX )

Last Booked 18 Aug, 2026 (4 Appts)

Chihuahua

Paladin

Booking Experience

5.0

Thank you you’re the best.

Groomer Rating

5.0

Paladin loves Penny so much. She is so professional and caring A+++++++

Serviced by Penny H

Dog & Cat Groomer

Bobbie H ( Conroe,TX )

Last Booked 29 Jul, 2026 (5 Appts)

ShiChi

Mumble

Booking Experience

5.0

Groomer Rating

5.0

Penny did a great job with mumble, taking especially close care of his cherry eyes. Thank you so much for taking the extra patience and time to care for my baby!

Serviced by Penny H

Dog & Cat Groomer

Shelton B ( Spring,TX )

Last Booked 27 Jul, 2026 (37 Appts)

Maltese

Thor

Booking Experience

5.0

Groomer Rating

5.0

Always on time. Super nice. And my dog loves her. Highly recommend!

Serviced by Penny H

Dog & Cat Groomer

Travis M ( Houston,TX )

Last Booked 07 Jul, 2026 (6 Appts)

Brussels Griffon

link

Booking Experience

5.0

Groomer Rating

5.0

She is always the best and they look great.

Serviced by Penny H

Dog & Cat Groomer

Isabel K ( Houston,TX )

Last Booked 25 Jun, 2026 (14 Appts)

Cavalier King Charles Spaniel

Max

Booking Experience

4.0

Groomer Rating

5.0

Penny is really nice

Serviced by Penny H

Dog & Cat Groomer

Shelton B ( Spring,TX )

Last Booked 02 Jun, 2026 (37 Appts)

Maltese

Thor

Booking Experience

5.0

Groomer Rating

5.0

Penny is amazing. She’s super gentle and friendly with my dog. My dog always leaves super happy and excited. Can’t say enough nice things about her. Highly recommend.

Serviced by Penny H

Dog & Cat Groomer

Allison ( Spring,TX )

Last Booked 31 May, 2026 (2 Appts)

Long Hair

Grinchy

Booking Experience

2.0

Prices are too high

Groomer Rating

5.0

Penny is great and does a great job! Thank you

Serviced by Penny H

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming