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The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.
Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.
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4.8

47626
Logo

4.5

(42,751)
5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.
Logo

4.8

47626 Groomit Reviews
Logo

4.5

(2,682) Google Reviews
5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Wesley O ( Zephyrhills,FL )

Last Booked 23 Jul, 2026 (1 Appts)

Poodle - Miniature

Nico

Dog Pet Photo

Booking Experience

5.0

Excellent job with our nervous miniature Poodle

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer

Lore D ( Bradenton,FL )

Last Booked 01 Oct, 2023 (3 Appts)

Poodle - Miniature

Cricket

Dog Pet Photo

Booking Experience

4.8

Very pleased, James did a beautiful job on Cricket and will be our groomer from now on

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer

Olga C ( Clearwater,FL )

Last Booked 21 Jul, 2023 (1 Appts)

Yorkshire Terrier

Gracie

Dog Pet Photo

Booking Experience

4.6

Beautiful job. A heads up when late would be helpful. Super expensive, but very convenient. Will schedule again.

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer

Spencer S ( Tampa,FL )

Last Booked 13 Jun, 2023 (3 Appts)

Bichon Frise

Button

Dog Pet Photo

Booking Experience

5.0

We had a great grooming experience with James, he did a wonderful job on our little doggie. We will definitely use him again!

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer

Jordan U ( Tampa,FL )

Last Booked 05 Mar, 2023 (1 Appts)

Maltipoo

Sunny

Dog Pet Photo

Booking Experience

5.0

Thankyou so much you did amazing and my baby is beautiful ❤️

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer

Katarzyna ( Tampa,FL )

Last Booked 03 Feb, 2023 (5 Appts)

Poodle - Toy

JaxC

Dog Pet Photo

Booking Experience

5.0

Just thr best!

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer

Sheri P ( Tampa,FL )

Last Booked 07 Jan, 2023 (1 Appts)

Labradoodle

Charlie

Dog Pet Photo

Booking Experience

3.6

Your customer service sucks! James as amazing thank goodness. Answer you phone and respond in a timely professional manner in live chat and emails or don’t offer the option for communication!

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer

Stephanie R ( Anna Maria,FL )

Last Booked 06 Jan, 2023 (6 Appts)

Labrador Retriever - Shorthair

Molly

Dog Pet Photo

Booking Experience

4.6

Your app sends WAY too many reminders

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer

Lawanna A ( Seminole,FL )

Last Booked 24 Dec, 2022 (3 Appts)

Yorkshire Terrier

Cooper

Dog Pet Photo

Booking Experience

5.0

James is great with my Yorkie and does an excellent job! I highly recommend him especially if you’re dog has problems with anxiety.

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer

Samantha ( Riverview,FL )

Last Booked 23 Dec, 2022 (17 Appts)

Pitbull

Jake payne

Dog Pet Photo

Booking Experience

5.0

James is the best! He wrote our family a personalized Christmas card. We always know Jake is in good hands when he’s around.

Groomer Rating

5.0

Serviced by James W

dog Groomer

Groomer
FAQs
FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.
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