The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Miranda L ( Queens,NY )

Last Booked 10 Apr, 2026 (1 Appts)

Wally

Booking Experience

4.0

Groomer Rating

5.0

The absolute best! So knowledgeable and I still don't know how she got my cat to sit through his grooming because he's so timid and everything scares him!

Serviced by Ana K

Dog & Cat Groomer

Grace S ( Brooklyn,NY )

Last Booked 13 Jan, 2026 (2 Appts)

Long Hair

Bella

Booking Experience

5.0

Groomer Rating

5.0

Ana was very compassionate and friendly and she efficiently groomed Bella so that she was not stressed or tired. Thank you Ana!

Serviced by Ana K

Dog & Cat Groomer

Francisco C ( Forest Hills,NY )

Last Booked 10 Aug, 2025 (1 Appts)

Momo

Booking Experience

5.0

Groomer Rating

5.0

Amazing service and very empathetic and cat friendly - really good and recommended!

Groomit’s Response

Francisco, we’re thrilled to hear you had such a great experience with Ana and that Momo was treated...

Serviced by Ana K

Dog & Cat Groomer

Jenny O ( Brooklyn,NY )

Last Booked 22 Jul, 2025 (1 Appts)

Concha

Booking Experience

5.0

Groomer Rating

5.0

Ana was wonderful - efficient, gentle, knowledgeable, and was so great with our senior cat Concha...

Groomit’s Response

Thank you, Jenny! We're so glad Ana was able to care for Concha with such kindness and expertise. Se...

Serviced by Ana K

Dog & Cat Groomer

Kathryn S ( Brooklyn,NY )

Last Booked 07 Jul, 2025 (1 Appts)

Elle

Booking Experience

5.0

Groomer Rating

5.0

Ana was super great with my cat who had never really experienced grooming before. She was super gentle with her and made her super comfortable in the home. The set up was super clean and efficient and was perfect for my anxious indoor cat.

Groomit’s Response

Thank you, Kathryn! We’re so happy to hear that Ana made Elle’s first grooming experience a comforta...

Serviced by Ana K

Dog & Cat Groomer

Lynne G ( Glen Oaks,NY )

Last Booked 06 Jul, 2025 (1 Appts)

Nectarine

Booking Experience

5.0

Groomer Rating

5.0

Ana K. was very patient and kind to our cat. She took the care needed to ensure our cat was safe and well groomed. Thank you!

Groomit’s Response

Thank you for your kind words, Lynne! We're so happy to hear that Ana K. provided such gentle and at...

Serviced by Ana K

Dog & Cat Groomer

Norissa � ( Brooklyn,NY )

Last Booked 31 May, 2025 (2 Appts)

Bumblebee

Booking Experience

5.0

I am pleased a groomer for my borough was found

Groomer Rating

5.0

Ana groomed our cat Bumblebee and showed great patience and tender loving care

Groomit’s Response

Thank you, Norissa! We're glad Ana was able to provide such patient and caring service for Bumblebee...

Serviced by Ana K

Dog & Cat Groomer

Elizabeth A ( New York,NY )

Last Booked 13 Mar, 2025 (2 Appts)

Kenai

Booking Experience

5.0

As far as support, she didn’t need my help but I supported her, emotionally :)

Groomer Rating

5.0

I would like her again! I didn’t see this. But I know I tipped her.

Serviced by Ana K

Dog & Cat Groomer

Margaret P ( Flushing,NY )

Last Booked 06 Feb, 2025 (1 Appts)

Faith

Booking Experience

5.0

Groomer Rating

5.0

She did an exceptional job grooming my little Yorkie and I highly recommend her👍

Serviced by Ana K

Dog & Cat Groomer

Denise G ( Brooklyn,NY )

Last Booked 05 Feb, 2025 (7 Appts)

Shih Tzu

Rocky

Booking Experience

3.0

Groomer Rating

5.0

She was gentle and fast. The groom looked great. She even gave my little one a bowtie as a nice free gesture.

Serviced by Ana K

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

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Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

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About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming