The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Linda N ( Powder Springs,GA )

Last Booked 10 Sep, 2026 (8 Appts)

Labrador Retriever - Shorthair

Rhino

Booking Experience

5.0

Groomer Rating

5.0

I was very comfortable with Jacky handling Rhino my 95 lb Lab

Serviced by Jacky L

dog Groomer

Kimberly R ( Atlanta,GA )

Last Booked 25 Aug, 2026 (6 Appts)

Shih Poo

Ali

Booking Experience

5.0

Offered suggestions for future groomings.

Groomer Rating

5.0

All of the above. Very pleasant.

Serviced by Jacky L

dog Groomer

Saul C ( Palmetto,GA )

Last Booked 16 Aug, 2026 (1 Appts)

Yorkie

Dexter

Booking Experience

5.0

Had a great experience with Groomit. Super easy and fast to set up an appointment.

Groomer Rating

5.0

Had a great experience with Jacky, she did a wonderful job on my Dexter and he looks so cute!!! She was very gentle and kind with him.

Serviced by Jacky L

dog Groomer

Maya T ( Atlanta,GA )

Last Booked 31 Jul, 2026 (11 Appts)

Miniature Dachshund - Longhair

Nacho

Booking Experience

5.0

Groomer Rating

5.0

Jacky is AMAZING! my pup came back home with a whole new smile and walk! i absolutely loveeeeeee the final results and the earrings she placed on my pup! simply amazing!! thank you!!!

Serviced by Jacky L

dog Groomer

Marcella A ( Stonecrest,GA )

Last Booked 30 Jul, 2026 (2 Appts)

Maltese

Coco

Booking Experience

5.0

Groomer Rating

5.0

Jacky took time with coco to warm up to her and coco did

Serviced by Jacky L

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.