The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Tricia H ( St Albans,NY )

Last Booked 14 Sep, 2026 (3 Appts)

Morkie

Tux

Booking Experience

5.0

Groomer Rating

5.0

Mariela was awesome with my Tux. She did a wonderful job. I would recommend her and definitely let her take care of my pup again. Thank you for taking care of my pup.

Serviced by Mariela N

Dog & Cat Groomer

Angelica M ( brooklyn ,NY )

Last Booked 06 Sep, 2026 (5 Appts)

Long Hair

Zeus

Booking Experience

5.0

Groomer Rating

5.0

She did an amazing job with my cat. She even gave him a little bow tie

Serviced by Mariela N

Dog & Cat Groomer

Jordan Q ( Brooklyn,NY )

Last Booked 01 Sep, 2026 (7 Appts)

Cavachon

Jaxon

Booking Experience

3.0

Groomer Rating

5.0

First time matching and she did amazing. I showed her what I wanted and she gave me just that. In love with the cut and how quick she got it done.

Serviced by Mariela N

Dog & Cat Groomer

Gabriella K ( Brooklyn,NY )

Last Booked 30 Aug, 2026 (1 Appts)

Short Hair

Hazel

Booking Experience

5.0

Groomer Rating

5.0

Very good job

Serviced by Mariela N

Dog & Cat Groomer

Roseann M ( Westbury,NY )

Last Booked 17 Aug, 2026 (12 Appts)

Maltipoo

Adonis

Booking Experience

5.0

Groomer Rating

5.0

Mariela always does such a wonderful job with my little puppy. He’s always groomed excellently!...

Serviced by Mariela N

Dog & Cat Groomer

Aarti L ( Jamaica ,NY )

Last Booked 12 Aug, 2026 (2 Appts)

Short Hair

Loki

Booking Experience

5.0

Groomer Rating

5.0

Best Experience I’ve had!!!

Serviced by Mariela N

Dog & Cat Groomer

Tecla E ( Brooklyn ,NY )

Last Booked 08 Aug, 2026 (12 Appts)

Shih Poo

Lulu

Booking Experience

5.0

So great!

Groomer Rating

5.0

Wonderful in every way!

Serviced by Mariela N

Dog & Cat Groomer

Jana G ( Commack,NY )

Last Booked 30 Jul, 2026 (1 Appts)

Great Pyrenees

Kelly

Booking Experience

5.0

Groomer Rating

5.0

Absolutely fantastic experience with our groomer. She made our fur baby looks so handsome and listen to exactly what we wanted. She was thorough and made sure. My anxious boy was very calm. Highly recommend.

Serviced by Mariela N

Dog & Cat Groomer

Elie D ( Brooklyn,NY )

Last Booked 28 Jul, 2026 (6 Appts)

Long Hair

Luna

Booking Experience

5.0

I’ve recommended GroomIt to friends. GroomIt is such a fantastic service. It’s easy to use, and the groomers are all kind, patient, and professional. I’ve used GroomIt for all three of my cats and have been thrilled with the results every time.

Groomer Rating

5.0

Mariela was absolutely wonderful! She’s tops! I couldn’t be happier with the service she provided. My long-haired cat, Luna, is a senior citizen (16 years) and prone to anxiety. She expertly cared for Luna, and even added the cutest little bow tie!

Serviced by Mariela N

Dog & Cat Groomer

Manisha K ( Merrick,NY )

Last Booked 26 Jul, 2026 (6 Appts)

Yorkshire Terrier

Milo Kalloo

Booking Experience

5.0

Groomer Rating

5.0

Best cut I have seen on my puppy !

Serviced by Mariela N

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

The Fastest,

In-Home & Mobile
Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming