The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47735

4.5

(42,751)

5.0

89.69%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47735 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.69%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.12%

Sam N ( Raleigh,NC )

Last Booked 16 Sep, 2026 (1 Appts)

Cockapoo

Ginger

Booking Experience

5.0

This app has been great so far. I had a bad experience with a previous groomer and they made it right. Since then I still use the app and I have found the right groomer for my pet.

Groomer Rating

5.0

I’m actually a bit stunned. My baby is 7 and this is by far the fastest and and nicest looking groom she’s ever had. Mary was absolutely amazing and sweet and I’m so grateful. Thank you !

Serviced by Mary S

dog Groomer

Kristin H ( Fuquay-Varina,NC )

Last Booked 11 Sep, 2026 (2 Appts)

Shih Poo

Vegas

Booking Experience

5.0

We’ve been incredibly happy with all bookings and will continue to use their service!

Groomer Rating

5.0

Mary is an exceptional groomer who I can tell truly loves what she does. She’s gentle, kind, and incredibly caring for our 14 year old shihpoo! We are so thankful!

Serviced by Mary S

dog Groomer

Claire C ( Raleigh,NC )

Last Booked 04 Sep, 2026 (1 Appts)

Maltipoo

Sally

Booking Experience

5.0

I appreciate it being given the time slot I asked for rather than a last-minute change as some companies do. Mary was terrific in every way!

Groomer Rating

5.0

Fantastic

Serviced by Mary S

dog Groomer

Dwan T ( Clayton,NC )

Last Booked 24 Aug, 2026 (1 Appts)

Goldendoodle

Max

Booking Experience

5.0

Groomer Rating

5.0

Mary did an incredible job!! She’s so kind and Max looks PERFECT!!

Serviced by Mary S

dog Groomer

Marcella A ( Zebulon,NC )

Last Booked 29 Jul, 2026 (3 Appts)

Maltese

Coco

Booking Experience

5.0

Groomer Rating

5.0

The groom was great with CoCo And I will recommend the service to family and friends💗💗💗💗💗

Serviced by Mary S

dog Groomer

Alberto R ( Raleigh,NC )

Last Booked 24 Jul, 2026 (1 Appts)

Maltipoo

Breeze

Booking Experience

5.0

It was super easy to book!

Groomer Rating

5.0

Serviced by Mary S

dog Groomer

Wendy W ( Chapel Hill,NC )

Last Booked 05 Jul, 2026 (1 Appts)

Shih Tzu

Stella

Booking Experience

5.0

Groomer Rating

5.0

Wonderful experience and appreciate her kindness and enthusiasm! Would recommend again and again!...

Serviced by Mary S

dog Groomer

Terry M ( Wake Forest,NC )

Last Booked 02 Jun, 2026 (2 Appts)

Yorkshire Terrier

Gracie

Booking Experience

5.0

Groomer Rating

5.0

Mary did a great job! My puppy looks amazing! I 100% recommend Mary!!! 🐾🐾

Serviced by Mary S

dog Groomer

Felicia B ( Garner,NC )

Last Booked 30 May, 2026 (3 Appts)

Maltipoo

Winnie

Booking Experience

5.0

Groomer Rating

5.0

Mary is fantastic and so sweet. My girl came out looking great, will definitely be booking with her again!

Serviced by Mary S

dog Groomer

Anthony P ( Durham,NC )

Last Booked 19 May, 2026 (1 Appts)

Yorkie

Clive

Booking Experience

5.0

Groomit made the entire process simple and smooth. Booking was easy, the time slots were clear, and the confirmation came through quickly. The team was supportive, professional, and made everything stress-free from start to finish. Great experience overall.

Groomer Rating

5.0

Mary was amazing from start to finish. She was professional, friendly, and so gentle with my dog. You can tell she is skilled and experienced, and she really cares about the pets she works with. The grooming came out perfect, and the whole process was smooth and easy. I highly recommend Mary!

Serviced by Mary S

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming