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The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.
Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.
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4.8

47631
Logo

4.5

(42,751)
5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.
Logo

4.8

47631 Groomit Reviews
Logo

4.5

(2,682) Google Reviews
5.0

89.70%

4.0

5.12%

3.0

1.87%

2.0

1.19%

1.0

2.11%

Ruby G ( Huntingdon Valley,PA )

Last Booked 12 Sep, 2026 (3 Appts)

Bichon Frise

Diya

Dog Pet Photo

Booking Experience

4.0

Groomer Rating

5.0

Excellent service as always!!

Serviced by Imani W

Dog & Cat Groomer

Groomer

Joseph S ( Havertown,PA )

Last Booked 17 Aug, 2026 (1 Appts)

American Cocker Spaniel

Fluffernutter

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Imani was awesome and gave our dog his best cut ever 🥰🥰

Serviced by Imani W

Dog & Cat Groomer

Groomer

Jenelle T ( Newtown Square,PA )

Last Booked 26 Jun, 2026 (3 Appts)

Chihuahua

Cookie

Dog Pet Photo

Booking Experience

5.0

Great!

Groomer Rating

5.0

Did such a great job and my dog loves her!!!!

Serviced by Imani W

Dog & Cat Groomer

Groomer

Anthony M ( Philadelphia,PA )

Last Booked 25 May, 2026 (1 Appts)

Maltese

Barkley

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

I didn't know how to tip or contact groomer but best groomer we've ever had and the nicest

Serviced by Imani W

Dog & Cat Groomer

Groomer

Darryl B ( Lansdowne,PA )

Last Booked 13 May, 2026 (4 Appts)

Goldendoodle

Percy

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Loved how she groomed Percy… Hopefully she can do Sadie next ❤️

Serviced by Imani W

Dog & Cat Groomer

Groomer

Ruby G ( Huntingdon Valley,PA )

Last Booked 12 May, 2026 (3 Appts)

Bichon Frise

Diya

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

So communicative and friendly! Very professional as well! She is very skilled and has great judgement on what’s best for our pup!

Serviced by Imani W

Dog & Cat Groomer

Groomer

Elisa B ( Philadelphia,PA )

Last Booked 06 May, 2026 (8 Appts)

Maltipoo

Bailey

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

If you are looking for an Asian fusion cut schedule with Imani. She did a phenomenal job on my Maltipoo.

Serviced by Imani W

Dog & Cat Groomer

Groomer

Aliyah ( Philadelphia,PA )

Last Booked 29 Apr, 2026 (9 Appts)

Labrador Retriever - Shorthair

Nova

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Imani was fantastic! Nova is a very timid puppy, but Imani’s calm and patient demeanor made all the difference. Nova had a great experience and looked amazing afterward. We’ll definitely be booking with her again!

Serviced by Imani W

Dog & Cat Groomer

Groomer

Robin B ( Philadelphia,PA )

Last Booked 18 Apr, 2026 (4 Appts)

Maltipoo

Heyllo

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Patient, understanding, and gracious... Just a beautiful temperament of human being to engage with and work with... AMAZING Customer Service

Serviced by Imani W

Dog & Cat Groomer

Groomer

Amanda B ( Philadelphia,PA )

Last Booked 08 Apr, 2026 (13 Appts)

German Shepherd

tilly

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Great experience!!!

Serviced by Imani W

Dog & Cat Groomer

Groomer
FAQs
FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.
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