The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

DORY B ( Evanston,IL )

Last Booked 05 Sep, 2026 (2 Appts)

Yorkie

Dog

Booking Experience

4.0

Groomer Rating

5.0

Just fantastic

Serviced by Diana K

Dog & Cat Groomer

Anthony F ( Forest Park,IL )

Last Booked 03 Sep, 2026 (1 Appts)

Long Hair

Lucky

Booking Experience

5.0

I would highly, less stressful and chaotic than a pet grooming office, especially for animals with anxiety and owners.

Groomer Rating

5.0

Very friendly and informative. This being the first time for Outback furry family member, she put me at ease.

Serviced by Diana K

Dog & Cat Groomer

Taylor G ( Chicago,IL )

Last Booked 26 Aug, 2026 (5 Appts)

Long Hair

Prince

Booking Experience

5.0

Groomer Rating

5.0

amazing, tysm!

Serviced by Diana K

Dog & Cat Groomer

Dena R ( Gurnee,IL )

Last Booked 21 Aug, 2026 (1 Appts)

Poodle - Standard

Jaxon

Booking Experience

5.0

Groomer Rating

5.0

It’s so hard to find a good poodle groomer. My boy looks amazing!!!

Serviced by Diana K

Dog & Cat Groomer

Andrea W ( Lisle,IL )

Last Booked 19 Aug, 2026 (1 Appts)

Pitbull

Goldie

Booking Experience

4.0

You should give the groomers a 3 hour window to arrive. She arrived 30 minutes after the end of the 2 hour appt window.

Groomer Rating

5.0

She was pleasant and friendly

Serviced by Diana K

Dog & Cat Groomer

Krista ( Chicago,IL )

Last Booked 30 Jul, 2026 (1 Appts)

Great Pyrenees

Moose

Booking Experience

4.0

Groomer Rating

5.0

Diana groomed Moose perfectly! She’s awesome!

Serviced by Diana K

Dog & Cat Groomer

Shirley D ( Chicago,IL )

Last Booked 16 Jul, 2026 (1 Appts)

Havanese

Honeybear

Booking Experience

5.0

Groomer Rating

5.0

Diana is great! She does great job, gives a great grooming and was nice to us and Honey Bear highly recommend

Serviced by Diana K

Dog & Cat Groomer

Allie C ( Winnetka,IL )

Last Booked 29 May, 2026 (3 Appts)

Miniature Schnauzer

Luna

Booking Experience

5.0

Groomer Rating

5.0

Diana did a fantastic job! My miniature schnauzer got something stinky on her paw (possibly skunk spray) and Diana came out same-day, gave her a thorough bath, got rid of the smell, and even left her with a little purple bow on her collar. Diana was kind, patient, and listened to our concerns when telling her about our dogs anxiety. I will definitely be booking her for future grooming services!

Serviced by Diana K

Dog & Cat Groomer

Angelina M ( Chicago,IL )

Last Booked 27 May, 2026 (1 Appts)

Miniature Schnauzer

Fatima

Booking Experience

5.0

Groomer Rating

5.0

Fatima looks so cute ! Thank you so much

Serviced by Diana K

Dog & Cat Groomer

Jake M ( Palatine,IL )

Last Booked 20 May, 2026 (1 Appts)

Bichon Frise

Harley

Booking Experience

5.0

Groomer Rating

5.0

My boy was in pretty rough looking shape till Diana showed up! She arrived early and was extremely gentle him. I’m very much satisfied with the results, thank you again!

Serviced by Diana K

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming