The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Elizabeth ( Estero,FL )

Last Booked 02 May, 2026 (1 Appts)

Maltipoo

Peach

Booking Experience

5.0

Groomer Rating

5.0

Fantastic!!

Serviced by Heidi

dog Groomer

Jeannie A ( Ave Maria,FL )

Last Booked 24 Mar, 2026 (1 Appts)

Goldendoodle

Riley

Booking Experience

5.0

Easy to book.

Groomer Rating

5.0

I have a service dog so it’s hard for us to be separated. Heidi did a gorgeous job and she did it very quickly! She was wonderful with Riley and he looks stunning. She is a 5 star groomer!!!!!

Serviced by Heidi

dog Groomer

Marion T ( Cape Coral,FL )

Last Booked 18 Mar, 2026 (1 Appts)

Yorkshire Terrier

Millie

Booking Experience

2.0

I was disappointed in how long it took to make my first grooming appointment and now we will see how long it takes me to make the second.

Groomer Rating

5.0

Heidi is obviously an experienced Groomer and able to deal with quirky pet issues.

Groomit’s Response

Thank you for your feedback. We’re glad to hear Heidi’s experience and ability to handle unique pet ...

Serviced by Heidi

dog Groomer

Connie J ( Marco Island,FL )

Last Booked 06 Feb, 2026 (4 Appts)

Goldendoodle

Remington

Booking Experience

5.0

This is the greatest thing since Amazon!

Groomer Rating

5.0

Remington LOVED Heidi!

Serviced by Heidi

dog Groomer

Porntipa ( Naples,FL )

Last Booked 05 Feb, 2026 (1 Appts)

Bichon Frise

Ellie

Booking Experience

1.0

Awarded credit and Then took away without detail that it could be expired ?? Bad experience.

Groomer Rating

5.0

Groomer is excellent

Groomit’s Response

We’re truly sorry for the confusion and frustration regarding the service credit. We understand how ...

Serviced by Heidi

dog Groomer

Hillary M ( Naples,FL )

Last Booked 15 Dec, 2025 (1 Appts)

Yorkshire Terrier

mickey

Booking Experience

5.0

Groomer Rating

5.0

No she did an amazing job my dog looked better than ever she was patient with him I love her will absolutely book her again

Serviced by Heidi

dog Groomer

Jennifer S ( Fort Myers,FL )

Last Booked 14 Dec, 2025 (2 Appts)

Blue Heeler

Blue

Booking Experience

5.0

Perfect and easy

Groomer Rating

5.0

Heidi was amazing and I will totally book with her again!! Amazing service I wish I could give 20 stars

Serviced by Heidi

dog Groomer

Teresa W ( Naples,FL )

Last Booked 10 Dec, 2025 (2 Appts)

Basset Hound

Rudy

Booking Experience

5.0

Groomer Rating

5.0

Heidi was on time and did a great job!

Serviced by Heidi

dog Groomer

Angie S ( Naples,FL )

Last Booked 07 Dec, 2025 (1 Appts)

Australian Silky Terrier

Chewy

Booking Experience

4.0

A bit challenging figuring out the auto payment option for rebooking vs one time booking.

Groomer Rating

5.0

Heidi did great with our two dogs, taking the time to greet them and help them feel comfortable. Excellent job with grooming!

Serviced by Heidi

dog Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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Pet Grooming

The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming