The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.

Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.

4.8

47626

4.5

(42,751)

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

47626 Groomit Reviews

4.5

(2,682) Google Reviews

5.0

89.70%

4.0

5.12%

3.0

1.86%

2.0

1.19%

1.0

2.12%

Patti ( New Rochelle,NY )

Last Booked 08 Aug, 2026 (5 Appts)

Cavalier King Charles Spaniel

Bonnie

Booking Experience

5.0

Groomer Rating

5.0

Amazing

Serviced by Paulette M

Dog & Cat Groomer

Vanessa C ( Mamaroneck,NY )

Last Booked 28 Jul, 2026 (24 Appts)

Cavapoo

Kelly

Booking Experience

4.0

Groomer Rating

5.0

Thank you Paulette. She looks great!

Serviced by Paulette M

Dog & Cat Groomer

Steve S ( Yonkers,NY )

Last Booked 06 Jul, 2026 (22 Appts)

Glen of Imaal Terrier

Rooney

Booking Experience

4.0

Groomer Rating

5.0

Palette grooms our 18 year old dog who has a hard time standing and keep balance during the grooming but she is very gentle with him and does a great job and our dog looks great every time. She’s also very communicative and on time always. We love her and highly recommended.

Serviced by Paulette M

Dog & Cat Groomer

Anca N ( Yonkers,NY )

Last Booked 05 Jun, 2026 (14 Appts)

Australian Shepherd

Lilly

Booking Experience

5.0

Groomer Rating

5.0

Quick and professional

Serviced by Paulette M

Dog & Cat Groomer

Christine N ( Mt Vernon,NY )

Last Booked 17 May, 2026 (16 Appts)

Lhasa Apso

Cassandra

Booking Experience

5.0

Groomer Rating

5.0

Amazing! Paulette was gentle, skilled and so quick! Cass looks awesome and came back calm and serene. So grateful!

Serviced by Paulette M

Dog & Cat Groomer

Dawn B ( Bronxville ,NY )

Last Booked 21 Apr, 2026 (24 Appts)

Yorkshire Terrier

Renji

Booking Experience

4.0

Groomit is easy to use. Only downfall is the price

Groomer Rating

5.0

Paulette is wonderful ! Always on time and so good with the pups. She gives my boy the best hairc...

Serviced by Paulette M

Dog & Cat Groomer

Tom ( White Plains,NY )

Last Booked 01 Apr, 2026 (1 Appts)

Chihuahua

Paulie

Booking Experience

5.0

Groomer Rating

5.0

This was the first time using Groomit. Your service was recommended by a neighbor. Paulette was patient and professional. I am very pleased with the haircut and attention given to my dog. I will definitely use Paulette again.

Serviced by Paulette M

Dog & Cat Groomer

Patti ( New Rochelle,NY )

Last Booked 21 Mar, 2026 (5 Appts)

Cavalier King Charles Spaniel

Bonnie

Booking Experience

5.0

Groomer Rating

5.0

Amazing. Thank you Paulette.

Serviced by Paulette M

Dog & Cat Groomer

Marianna A ( Bronx,NY )

Last Booked 20 Dec, 2025 (33 Appts)

Shih Tzu

Mimi

Booking Experience

5.0

Groomer Rating

5.0

My dog Mimi loves Paulette. Mimi feels super comfortable and is always excited to see Paulette.

Serviced by Paulette M

Dog & Cat Groomer

Kevin T ( Greenwich,CT )

Last Booked 20 Dec, 2025 (5 Appts)

Siberian Husky

Britz

Booking Experience

5.0

Groomer Rating

5.0

Paulette was great! She was able to make an immediate connection with my 10-year old Siberian Husky. He's a bit skittish, is over 50 pounds, and a big puller, but Paulette had no problem handling him! She paid careful attention to the notes I had included and she did everything that I asked of her - including a de-shedding because he desperately needed it! I'm also thrilled that she had no problem with his nails, which needed to be shortened. He came out a very handsome and happy boy! I highly recommend her services!

Serviced by Paulette M

Dog & Cat Groomer

FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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The most trusted
reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

About

For Pet Owners

Company

Groomer Partners

About

Company

The Fastest,

The most trusted reviews in pet grooming

The most trusted reviews in pet grooming

4.8

4.5

4.8

4.5

How does Groomit collect customer reviews?

Are Groomit reviews verified?

Can I read reviews for individual Groomit groomers?

Can I leave a Groomit review if I have not booked a grooming appointment?

Can I see both positive and negative Groomit reviews?

Does Groomit respond to customer reviews?

Why should I read Groomit reviews before choosing a groomer?

What do Groomit ratings and reviews tell me about a groomer's service?

How does Groomit help prevent fake or misleading reviews?

How many reviews does Groomit have?

How does Groomit handle a review that reports a service problem?

Do reviews affect which groomer I get matched with?

Can I edit or remove a review I left?

About

For Pet Owners

Company

Groomer Partners

About Groomit

For Pet Owners

Company

Groomer Partners

The most trusted
reviews in pet grooming