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The most trusted
reviews in pet grooming

Because every pet parent deserves honest, real
feedback they can trust.
Our platform allows reviews only from completed appointments,
guaranteeing you read genuine experiences from real users.

The most trusted reviews in pet grooming

Because every pet parent deserves honest, real feedback they can trust.
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4.8

48510
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4.5

(42,751)
5.0

89.57%

4.0

5.19%

3.0

1.89%

2.0

1.20%

1.0

2.14%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.
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4.8

48510 Groomit Reviews
Logo

4.5

(2,682) Google Reviews
5.0

89.57%

4.0

5.19%

3.0

1.89%

2.0

1.20%

1.0

2.14%

Courtney ( New York,NY )

Last Booked 10 Nov, 2026 (3 Appts)

Poodle - Miniature

Teddy

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Thank you!!! Teddy looks so great and for the first time wasn’t nervous when he came back insid...

Serviced by Andres G

Dog & Cat Groomer

Groomer

Samantha C ( Brooklyn,NY )

Last Booked 07 Nov, 2026 (12 Appts)

Cairn Terrier

Simba

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Andre G. was punctual, patient, professional, and always does a great job. He handled my dog with care and gave him the exact grooming I was hoping for.

Serviced by Andres G

Dog & Cat Groomer

Groomer

Caroline ( Queens ,NY )

Last Booked 02 Nov, 2026 (4 Appts)

Shih Tzu

Leo

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Andre was absolutely amazing! From start to finish, he was attentive, patient, and genuinely caring toward my dog, Leo. I really appreciate how he listened to my concerns and went the extra mile to make sure Leo was clean, comfortable, and well taken care of. Leo looks so handsome after his grooming, and I couldn’t be happier with the results! It’s not easy trusting someone with your fur baby, but Andre made the experience reassuring and stress-free. Thank you, Andre, for your kindness, professionalism, and excellent service. You can tell you truly love what you do. We’ll definitely be back!

Serviced by Andres G

Dog & Cat Groomer

Groomer

Crystal M ( South Ozone Park,NY )

Last Booked 19 Oct, 2026 (1 Appts)

Pomeranian

Toffee

Dog Pet Photo

Booking Experience

5.0

Super easy service to use. Highly recommend.

Groomer Rating

5.0

Truly agree experience. Andres really took his time and gave my dog a great haircut. He is a very anxious and vicious boy but with Andres, he wasn’t. Very happy overall and will be booking him for all future appointments! Highly recommend!

Serviced by Andres G

Dog & Cat Groomer

Groomer

Holly A ( Brooklyn,NY )

Last Booked 07 Oct, 2026 (2 Appts)

English Springer Spaniel

Ruthie

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Andres has done a great job with my dog who is quite anxious and doesn't like to stay still! This was my second time booking and so glad it was with him both times!

Serviced by Andres G

Dog & Cat Groomer

Groomer

Ernest ( Ridgewood ,NY )

Last Booked 06 Oct, 2026 (3 Appts)

Australian Shepherd

Jake

Dog Pet Photo

Booking Experience

5.0

Excellent

Groomer Rating

5.0

Amazing

Serviced by Andres G

Dog & Cat Groomer

Groomer

Anna B ( Ridgewood,NY )

Last Booked 05 Sep, 2026 (2 Appts)

Long Hair

Cupcake

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

He is amazing and so caring definitely recommend

Serviced by Andres G

Dog & Cat Groomer

Groomer

Kelly M ( Flushing ,NY )

Last Booked 05 Aug, 2026 (1 Appts)

Short Hair

Cutie

Dog Pet Photo

Booking Experience

4.0

Andre Has Been Very Professional He Handle My Pets With Care And He's Was.Very Polite His Service Was Great My Cats Was Very Well Groomed Cleaned Yes I Will Like To Rebook Andre Again Thank You

Groomer Rating

5.0

Andre Has Been Very Professional He Handle My Pets With Care And He's Was.Very Polite His Service Was Great My Cats Was Very Well Groomed Cleaned Yes I Will Like To Rebook Andre Again Thank You

Serviced by Andres G

Dog & Cat Groomer

Groomer

Nevine H ( Brooklyn,NY )

Last Booked 17 Jul, 2026 (1 Appts)

Morkie

Luna

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

It was a smooth experience, great job, happy with outcome

Serviced by Andres G

Dog & Cat Groomer

Groomer

Lauren B ( brooklyn,NY )

Last Booked 02 Jul, 2026 (1 Appts)

Short Hair

Moo

Dog Pet Photo

Booking Experience

5.0

Groomer Rating

5.0

Was great with both my cats!

Serviced by Andres G

Dog & Cat Groomer

Groomer
FAQs
FAQ

After each completed grooming appointment, pet parents are invited to leave a review through the Groomit app or website. Only customers who have booked and completed a service with Groomit can submit a review, helping ensure that the feedback comes from people with actual Groomit service experiences.

Yes. Groomit reviews are connected to completed customer bookings, meaning reviews come from pet parents who have actually used a Groomit grooming service. This booking-based system helps customers evaluate Groomit and individual groomers using feedback from real service experiences.

Yes. Groomit provides reviews for individual groomers so pet parents can learn about other customers' experiences with a specific professional. Groomer profiles can also show ratings, completed appointments, experience, and other information that can help you choose a groomer for your pet.

No. A customer must have a completed Groomit booking to submit a review. This booking requirement helps keep reviews connected to actual Groomit appointments rather than allowing anyone to submit unverified feedback.

Yes. Groomit aims to provide a transparent view of customer feedback, including positive and negative experiences. Reviews are not removed simply because they are negative. Reviews may be removed when they contain offensive language, personal information, or violate Groomit's community guidelines.

Yes. Some reviews may include a "Groomit Response" when the Groomit team or the groomer provides clarification, addresses a concern, or explains how an issue is being handled. This allows customers to see that feedback is being acknowledged and addressed.

Groomit reviews can help pet parents compare groomers based on experiences shared by previous customers. Looking at a groomer's ratings, reviews, experience, and completed appointments can give you additional information when deciding which professional may be a good fit for your pet.

Groomit ratings and reviews provide feedback from customers who have used the groomer's services. Reviews can give you insight into customers' experiences with grooming, communication, professionalism, and how their pets were cared for. Groomer profiles may also provide information such as experience, completed appointments, and total ratings.

Groomit ties its review system to completed bookings, so customers cannot simply submit a review without having used a Groomit service. This booking-based approach is designed to make the review system more reliable and give pet parents access to feedback from genuine customer experiences.

Groomit's Reviews page currently displays more than 47,000 Groomit reviews and a 4.8-star rating, along with Google reviews shown separately on the page. Review counts and ratings can change as new customers complete appointments and submit feedback.

Reviews are one channel, but service issues are handled through support. Any complaint about grooming quality must be submitted to Groomit within 48 hours of the appointment, with the appointment ID, your account email, and timestamped photos. Groomit reviews the claim and, where eligible under the satisfaction guarantee, may offer a re-groom, credit, or refund. Your review remains visible either way.

Yes. Ratings and completed appointment history feed directly into Groomit's Best Match algorithm alongside your pet's breed, size, service type, and location. Groomers who consistently maintain high ratings receive more matches, and groomers who fall below Groomit's standards may be removed from the platform.

Contact Groomit support at help@groomit.me if you need to correct or withdraw a review. Reviews are not removed for being negative, only for offensive language, personal information, or breaches of Groomit's community guidelines.

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